Reporting Analyst

Vaillant Group U.K. Ltd is recruiting a Reporting Analyst to join its Belper team on a permanent, full-time basis. The role is based onsite in Belper, England. The company is a long-established family business with a global footprint, focused on heating and energy-saving solutions, and it values data-driven decisions that support customer satisfaction and service operations. This role would suit someone who enjoys turning data into clear, actionable insights and who can work closely with stakeholders to shape reporting that informs operational choices.

The position sits at the intersection of Aftersales and Field Service, offering the chance to build and refine reporting solutions that drive performance and service quality. You’ll work with data from multiple sources to highlight trends, risks and opportunities, and you’ll present recommendations in a way that helps managers, engineers and support teams respond effectively. It’s a collaborative role that rewards curiosity and a practical mindset for turning numbers into real-world improvements.

Reporting Analyst Role in Belper

In this role you will develop, maintain and enhance reporting solutions that deliver meaningful insights across Aftersales and Field Service, drawing on data from customer contact channels, field engineering activities and service performance to spot trends and opportunities. You’ll work with key stakeholders to gather reporting requirements and translate business needs into reports, dashboards and performance metrics that support operational decisions and customer satisfaction. You’ll ensure the accuracy and integrity of service data, integrating information from multiple systems to provide a trusted foundation for reporting, and you’ll look for automation opportunities to improve efficiency as part of continuous improvement.

Candidate Profile for Vaillant Group’s Reporting Analyst

• A degree in Data Analytics, Business, Finance, Mathematics, Statistics or a related discipline, or equivalent experience in a reporting and analytical environment.
• Proven experience producing business reports, analysing data and supporting stakeholders with actionable insights in a fast-paced commercial environment.
• Strong analytical capabilities, advanced Microsoft Excel skills and experience using reporting and visualisation tools such as Power BI.
• Ability to translate complex data into meaningful insights and communicate them clearly to a variety of audiences.

• Experience with SAP, Salesforce and data modelling techniques would be advantageous.
• Exposure to forecasting, performance management, business intelligence reporting and process improvement initiatives would be beneficial.

Pay, Benefits and Work Details for the Belper Reporting Analyst

The role is permanent and full-time, based onsite in Belper, United Kingdom. The company offers an attractive remuneration package, alongside a range of benefits. You can expect 25 days holiday plus bank holidays and bonus opportunities, and the organisation holds a gold Investors in People award. There is an onsite bistro and coffee bar for convenient meals and refreshments, plus family-friendly policies designed to support you through important life events. A generous pension scheme helps with retirement security, and there is a death in service benefit along with subsidised private health care for your peace of mind.

Advice for Applicants for the Belper Reporting Analyst Role

Put your most relevant experience at the top of your CV. Lead with roles where you built reporting solutions, used Power BI and Excel to deliver dashboards, and supported Aftersales or Field Service teams with data-driven recommendations.

When you describe your skills, prove the must-have capabilities with concrete examples. Show dashboards you created, the business questions they answered and the measurable impact you achieved, such as improved data accuracy, faster decision-making or better customer outcomes.

Be ready to walk through how you would approach a new reporting requirement. Explain how you gather requirements, design a data model, consolidate data from multiple systems and validate results with stakeholders, all while considering data integrity and user experience.

Ask a thoughtful question at the end of the interview. For example: what data sources are central to your Aftersales reporting, and what are the top priorities for automation and reporting improvements in this role?