Resilience Specialist (Business Continuity)

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Air New Zealand is seeking a Resilience Specialist (Business Continuity) to strengthen the airline’s ability to deliver for customers, people and communities when it matters most. Based in Auckland or Christchurch, this full time onsite role partners with Digital and Emergency Management to lead business impact analyses, develop continuity and disaster recovery plans, and run training and exercises that boost preparedness. The right candidate will translate strategic resilience concepts into practical solutions, build trusted stakeholder relationships, influence leaders and thrive in dynamic environments. To apply, highlight proven experience in business continuity or crisis management, analytical and communication skills, relevant qualifications, and measurable outcomes; submit by 9 August.

Job Description

Kia ora!

Help strengthen the resilience of one of New Zealand's most iconic organisations. As our Resilience Specialist (Business Continuity), you'll play a critical role in ensuring Air New Zealand can continue delivering for our customers, people and communities when it matters most. Your work will help protect essential operations, minimise disruption and build confidence across the business. We welcome candidates who bring strong experience, fresh thinking and transferable skills to help us continue evolving our resilience capability.

Air New Zealand is consistently recognised as one of New Zealand's most attractive employers, with a strong reputation for innovation, customer service and culture. As we continue our journey to build a more resilient and future-ready business, you'll work with teams across the organisation to strengthen business continuity, risk readiness and operational resilience in an environment where your expertise will have visible enterprise-wide impact.

We welcome applications from candidates based in Auckland or Christchurch for this opportunity.

How you'll make an impact

• Build trusted relationships with stakeholders to understand business priorities and deliver practical business continuity solutions
• Lead business impact assessments and disruption risk analysis to identify critical functions and strengthen resilience
• Develop, maintain and continuously improve business continuity and disaster recovery plans across the Group
• Deliver training, awareness programmes, audits and live exercises that improve organisational preparedness and response capability
• Partner with Digital, Risk, and Emergency Management teams to align resilience strategies and support enterprise objectives
• Provide expert advice during major disruption events to enable timely recovery of critical business operations
• Champion a culture of safety, resilience and continuous improvement while ensuring compliance with company policies and regulatory requirements.

What we're looking for

• Significant experience leading or coordinating complex business continuity, resilience, risk, emergency management, or related programmes
• Experience developing and documenting business continuity, complimenting digital disaster recovery, or crisis management planning
• Strong analytical capability, with experience conducting quantitative and qualitative analysis, business impact assessments and risk evaluation
• Excellent communication and stakeholder engagement skills, with the confidence and ability to influence leaders, presenting complex information clearly and ensuring business continuity is prioritised accordingly
• Demonstrated ability to translate strategic concepts into practical, business-focused solutions
• Comfortable working in dynamic environments, managing ambiguity and balancing priorities independently and collaboratively
• Advanced tertiary qualifications are preferred in Business, Engineering, Science, Aviation, Computing, Risk Management, or a related discipline. Qualifications in business continuity, disaster recovery, emergency management, or crisis management will be highly regarded.

If you meet the majority of the criteria and are excited by the opportunity, we'd love to hear from you.

What we can offer you

We want our people to live their best lives and access great benefits that support their lives outside work.

• Generous staff travel benefits for you, and opportunities to share travel privileges with your friends and whānau
• FlexiLeave, giving you the option to purchase up to four additional weeks of leave each year
• A strong learning culture with development opportunities, on-the-job growth, and experiences that help you reach your full potential
• Access to a wide range of employee discounts, wellbeing resources, Employee Assistance Programme support, and medical cover options
• KiwiSaver and FlexiSaver retirement savings options with employer matching contributions, where applicable.

Ready for take-off?

If you're passionate about strengthening organisational resilience, influencing meaningful change, and helping Air New Zealand prepare for tomorrow's challenges, we'd love to hear from you. Join a team where your expertise will make a lasting impact across one of New Zealand's most trusted and innovative organisations.

Applications close Sunday, 9th August

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."