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Restaurant Supervisor

Urban Ridge Supplies
1 day ago
Full-time
On-site
Al Ain City, 01

JobsCloseBy Editorial Insights

Urban Ridge Supplies is seeking a full‑time Restaurant Supervisor in Al Ain City to support the Restaurant Manager in delivering a smooth, efficient and profitable operation while upholding Ladurée’s brand, service and standards. You will oversee daily operations, ensure excellent guest service and complaint handling, train and evaluate staff, manage the service sequence from arrival to checkout, monitor HACCP and hygiene, control inventory and equipment, supervise cash handling and POS, and help meet sales, labor and food-cost targets while maintaining a professional environment and cross‑department collaboration. To apply, tailor your CV to show leadership and staff development, HACCP compliance, cost control, and proven luxury‑service results, quantifying improvements in guest satisfaction, waste, and profitability; highlight POS experience and ability to drive SOP adherence and teamwork.

The Restaurant Supervisor is responsible for supporting the Restaurant Manager in ensuring the smooth, efficient, and profitable operation of the restaurant while maintaining Ladurée’s brand, service, and operational standards.

Key Responsibilities:

  • Oversee daily restaurant operations and ensure compliance with Ladurée standards.

  • Ensure excellent customer service, manage complaints, and maintain guest satisfaction.

  • Supervise, train, support, and evaluate restaurant staff, including schedules and performance.

  • Ensure proper sequence and quality of service from guest arrival to checkout.

  • Monitor food preparation, hygiene, health & safety, HACCP, and sanitation standards.

  • Manage inventory, stock levels, food wastage, and equipment maintenance.

  • Supervise cash handling, billing, POS transactions, and daily financial reports.

  • Support the Restaurant Manager in achieving sales, profitability, labor cost, and food cost targets.

  • Maintain high standards of grooming, personal presentation, and professional conduct.

  • Promote teamwork and effective communication between FOH, BOH, Warehouse, Lab, and other departments.

  • Ensure all employees understand and follow company policies, SOPs, operational procedures, and compliance requirements.

  • Maintain a clean, safe, organized, and professional working environment.

  • Participate in company training and continuously develop job knowledge and skills.