Retail Assistant Manager Kerikeri

JobsCloseBy Editorial Insights

Join Hato Hone St John in Kerikeri as a Retail Assistant Manager, working Saturdays from 9 am to 4:30 pm with the possibility of covering other days. You’ll back the store manager in operations and revenue targets, sort donations, restock, keep displays tidy, price goods, and lead volunteers while delivering outstanding customer service. The right candidate has retail experience, an interest in second-hand goods, the ability to motivate volunteers, a can-do, customer-focused mindset, strong organizational and people skills, and is 18 or older and physically fit to stand and lift donations. Apply by 8 July 2026 via ‘I’m interested’ or contact Helen Rayner for a confidential chat; diversity is valued, and accommodations are available.

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

Job Description

We are looking for an experienced Assistant Retail Manager to oversee the smooth running of our Kerikeri Retail Store on Saturdays from 9am to 4:30pm. 

Ideally you will also be available to cover for the Store Manager on other days of the week, if required.

Some of the key responsibilities include:

• Supporting store manager in operations and achieving the shop’s revenue targets
• Sorting donations and restocking shelves
• Maintaining store displays and cleanliness
• Collaborating with the manager to price goods appropriately
• Encouraging and supporting exceptional customer service
• Leading and motivating volunteers

Qualifications

Ko wai koe - About you:

To be successful in this role, you will have:

• Experience in retail and interest in second-hand goods
• Ability to lead and motivate volunteers
• Customer focused with a "can-do" attitude
• Organised with an eye for detail
• Great interpersonal skills
• Be at least 18 years old. 
• Be physically fit as you will be on your feet all day and lifting and carrying donations.
• The role is 80% mahi and 20% support and 100% rewarding. 

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on 8th July 2026

For further information please contact Helen Rayner, Recruitment Advisor on 09 526 0528 x8149 for a confidential discussion.
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.