Retail Sales Associate

Kelley’s Market in Lake Geneva is looking for Retail Sales Associates to join the on-site team. The store sits at 350 N Edwards Blvd, Lake Geneva, WI 53147, and the role supports everyday customer service, sales, and operations on a full-time or part-time basis. It’s a hands-on position that suits people who enjoy working with customers, keeping a store organized, and pitching in to help the team stay smooth throughout busy shifts. Kelley’s Market is part of Kelley Williamson Company, a family-owned business serving Northern Illinois and Southern Wisconsin since 1926, focused on friendly service that keeps customers coming back.

In this role you’ll be at the front line, welcoming shoppers, handling cashier transactions, stocking shelves and displays, and helping maintain a clean, inviting space. The work is onsite, and you’ll be part of a team that serves everything from a morning pickup to someone’s last stop of the day, aiming to make daily errands a little nicer for every customer who walks through the door.

If you enjoy a fast-paced retail environment, like working with people, and thrive when you can contribute across a few areas, cash handling, restocking, and shop upkeep, this could be a great fit. You’ll be joining a family-owned operation with a long legacy of service in the region, and you’ll have a chance to grow within Kelley’s Market as part of the Kelley Williamson Company family.

A day behind the counter at Kelley’s Market

Expect to greet customers warmly, operate the cash register, and use the point-of-sale system to process purchases and refunds, keeping cash handling accurate and smooth. You’ll be ready with product knowledge to answer questions about items, prices, and promotions while guiding shoppers through the store aisles to find what they need.

Stocking and merchandising will be part of your routine, including keeping shelves, coolers, freezers, and displays neatly arranged. You’ll also take care of cleaning tasks across the sales floor, restrooms, and exterior areas, including fuel pumps or a car wash where applicable, and you’ll help maintain the Kelley’s Café food and beverage area following food safety procedures.

Supporting the team means taking care of shift paperwork, assisting with cash and safe reconciliation, and following safety and cash-handling procedures. You’ll communicate customer concerns, equipment issues, and other matters to store leadership, collaborating with your teammates to ensure daily operations run smoothly from open to close.

What you’ll need to bring to the counter

To be considered, Kelley’s Market is looking for the following essentials that show you’re ready for the counter and the flow of a busy store:

• Be at least 21 years old
• Provide friendly, dependable customer service in a busy retail environment
• Communicate clearly and work well with teammates and store leadership
• Use basic math to handle cash and process transactions accurately
• Be available to work flexible hours, including evenings, weekends, and holidays
• Stand for extended periods and regularly lift up to 30 pounds, with occasional lifts up to 50 pounds
• Work in coolers, freezers, and outdoor conditions
• Obtain an alcohol sales operator license where required

Helpful background that helps you hit the ground running

Experience that helps but isn’t required includes prior work in retail or service roles where you dealt with customers, such as a convenience store or gas station, and experience as a cashier or in another customer service function. If you’ve handled cash or filed shift reports in past jobs, that background will be a plus.

Pay, benefits and practical details

Pay is listed as $15–$18 per hour, depending on relevant experience, knowledge, skills, education, and certifications, with an additional $3 per hour for weekend hours. Differential hours vary by location.

Health and financial benefits include medical and dental coverage through BlueCross, vision coverage through EyeMed, a Flexible Spending Account, voluntary life and accidental death and dismemberment insurance, voluntary short-term disability coverage, and a 401(k) retirement plan.

Time off and additional perks include vacation time, personal time, six paid holidays, and opportunities for advancement within Kelley’s Market.

Eligibility and waiting periods vary by benefit, position, hours worked, and length of employment. Ask your hiring manager for details.

Advice for applicants

Lead your resume with any retail or cash-handling experience, especially roles in stores or quick-service environments, and mention any time you used a POS system to complete purchases or refunds.

When you describe your skills, give concrete examples of friendly, dependable service, clear communication with teammates and leadership, and precise cash handling in busy settings to prove you can thrive here.

Come prepared to talk about working in coolers, freezers, and outdoors, plus your ability to stand for long periods and lift heavy items. Be ready to discuss flexible scheduling, including evenings, weekends, and holidays.

Ask a practical question about the weekend differential at this location, and show interest in growth within Kelley’s Market by inquiring about advancement opportunities and how the store maintains food safety in the café areas.