Room Attendant

JobsCloseBy Editorial Insights

Pullman Cairns International is seeking a full‑time Room Attendant to join its five‑star housekeeping team in Cairns, part of the global Accor network. You’ll clean and service guest rooms and corridors to five‑star standards, replenish linens and minibars, and cooperate with colleagues to ensure a flawless guest experience on a rotating seven‑day roster including weekends and public holidays. What matters most is a positive, guest‑centric attitude, physical capability for fast‑paced work, and uncompromising attention to detail and reliability. To apply, tailor your resume to show relevant hotel cleaning experience, provide concrete guest service examples, and note any accessibility needs or training interests through Learn Your Way.

Company Description

Pullman Cairns International is a five-star landmark hotel located in the heart of Tropical North Queensland, perfectly positioned between the Cairns Esplanade and the Reef Fleet Terminal. With sweeping views of the Coral Sea or surrounding mountains, the hotel is renowned for its grand architecture, spacious guest rooms, and high standards of comfort and service.

A preferred destination for premium leisure travellers, conferences, and special events, Pullman Cairns International plays a key role in welcoming guests exploring the Great Barrier Reef and the Daintree Rainforest. Our commitment to quality, attention to detail, and exceptional guest experiences is at the heart of everything we do.

As part of the global Accor network and the prestigious Pullman brand, team members enjoy a supportive and inclusive workplace, access to world-class training, and genuine career development opportunities. Joining our Housekeeping team means being part of a proud, professional hotel environment where your contribution helps create memorable stays for guests from around the world.

Job Description

Our Housekeeping team is essential to delivering the exceptional experience our guests expect at Pullman Cairns International. As a Room Attendant, you’ll play a hands-on role in creating clean, comfortable, and beautifully presented spaces that make every stay memorable. If you take pride in attention to detail, enjoy working as part of a supportive team, and find satisfaction in a job well done, this could be the perfect role for you.

Key Responsibilities

• Cleaning and servicing guest rooms, corridors, and housekeeping areas to five-star standards
• Replenishing linen, amenities, and minibar items to ensure rooms are fully prepared for guest arrival
• Handling and reporting lost property in line with hotel procedures
• Working collaboratively with fellow team members and supervisors to deliver a consistent, high-quality guest experience

Qualifications

We’re seeking individuals who are enthusiastic about personal growth and passionate about delivering outstanding guest experiences. If you’re ready to be part of a high-performing team in a premium 5-star hotel environment, this could be the perfect opportunity for you.

What we’re looking for:

• A positive, friendly attitude and a genuine commitment to creating great guest experiences
• Physical capability and confidence working independently in a fast-paced environment
• Strong attention to detail and a passion for maintaining high standards
• Reliability, flexibility, and availability to work a rotating 7-day roster, including weekends and public holidays

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.