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RTO Administration Officer - Fulltime (Brendale Campus)

Australian Trade Training College
Full-time
On-site
Brendale, QLD, AU

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This full-time RTO Administration Officer role at Australian Trade Training College Brendale Campus supports student administration from enquiry to completion, including enrolments and certificate issuance. You will handle phone and email enquiries within timeframes and maintain data accuracy in a fast paced environment. The ideal candidate has strong communication, a positive can-do attitude, a proactive approach to problem solving and solid experience with a Student Management System and Microsoft Office including Teams. Desirable: proven RTO admin experience and government funding familiarity. To apply, submit a cover letter and resume, ensure you are eligible to work in Australia, and a Blue Card and Police Check can be arranged for suitable applicants.


RTO Administration Officer - Fulltime (Brendale QLD)

Australian Trade Training College Ltd has been a Registered Training Organisation (RTO) since 2006. We deliver a variety of courses ranging from Certificate I level to Diplomas under Apprenticeship/Traineeship arrangements, VETiS (Vocational Education and Training in Schools), Career Start (General) and Fee for Service. Due to growth and expansion, we are seeking an energetic, articulate and experienced RTO Administration Officer to join our Administration team full-time. If you have the drive to excel, are motivated and passionate about your work we want to hear from you! 

About the role: 

As an RTO Administration Officer you will be supporting Head of Departments and Trainers to manage and support student administration throughout all stages of their training from enquiries/enrolments to completion. This includes (but not limited to) processing of enrolments, resulting assessments, issuing training notices and processing completions and certificate issuance.  

You will attend to phone/email enquiries and respond appropriately within the given time frames. You will apply a high level of attention to detail and accuracy when processing all data and show initiative to work to ensure quality outcomes. This is a role full of variety and no given day will be the same.  

What you will bring: 

  • Exceptional interpersonal and communication skills 
  • A positive can-do attitude 
  • Strong attention to detail 
  • A pro-active approach to problem-solving by streamlining processes 
  • A great work ethic and adaptability 
  • Student Management System (SMS) experience  
  • Sound understanding of Microsoft Office suite including ‘Teams’ 
  • Willingness to grow and expand 

Highly Desirable: 

  • Proven RTO administration experience 
  • Experience with Government funding 
  • Student Management System experience  

Submitting your application for this interesting and rewarding role: 

The Australian Trade Training College is proud to be a supportive, flexible and inclusive organisation. 

Submit your application by uploading 

  1. Cover letter indicating interest and suitability to the role 
  2. Resume indicating relevant qualifications, work history and experience 

Successful applicants must be eligible to work in Australia. 

A current Working with Children Blue Card and National Police Check is required and can be arranged for the suitable applicant.