Safe City Guardian

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Rotorua Lakes Council seeks a Safe City Guardian to help create a safer city centre for residents, businesses and visitors. This full-time role is a visible presence, building relationships, assisting vulnerable people, responding to safety concerns and monitoring spaces, while collaborating with Police, Māori Wardens, emergency services and partners, with occasional CCTV and Parking Services support. The ideal candidate has strong communication and conflict resolution skills, sound judgement and stays calm under pressure; experience in security or customer-facing roles is advantageous. You must hold a full NZ driver licence, a clean Police record, be tech-savvy and willing to rotate shifts including weekends and public holidays. View the position description and apply now; Te Arawa partnership and te reo Maori and tikanga Maori are valued.

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Community-centric careers await you in Rotorua!
Are you ready to be part of a team that's dedicated to making a positive impact in our community? At Te Kaunihera o ngā Roto o Rotorua | Rotorua Lakes Council, we're more than just an organisation; we're a force for good. With over 400 staff, our council is at the forefront of culture, people, and connections. From lakeside relaxation to world-class mountain biking trails, geothermal wonders, and vibrant night markets, Rotorua has it all. Embrace our commitment to biculturalism as we work hand in hand with Te Arawa, our local iwi. If you're ready to embark on a fulfilling journey, apply now and be part of a truly extraordinary team.

Nei ngā ringa e toro atu nei ki a koe! Haeremai! Our arms are extended to you in welcome!


Rotorua Lakes Council is looking for a community-minded and proactive Safe City Guardian to help create a safer, more welcoming city centre for residents, businesses and visitors.
In this varied role, you will be a visible presence in the community, building positive relationships, assisting vulnerable people, responding to safety concerns, monitoring public spaces, and working closely with Police, Māori Wardens, emergency services and other key partners. You will also support Council's CCTV operations and Parking Services team when required.
We are looking for someone with strong communication and conflict resolution skills, sound judgement, and the ability to remain calm and professional in challenging situations. Experience in security, community safety, compliance, regulatory or customer-facing roles would be advantageous.
Applicants must hold a full New Zealand Driver Licence, have a clean Police record, be comfortable using technology, and be able to work a rotating roster including weekends and public holidays.
If you're passionate about community safety and enjoy working with people, we'd love to hear from you.
Apply now and help make Rotorua a safer place for everyone.

Please click this link to view the position description


Te Kaunihera o nga Roto o Rotorua (Rotorua Lakes Council) is committed to working in partnership with Te Arawa, our local iwi. We aspire to being a bicultural organisation and we value staff who speak te reo Maori, have an appreciation of Maori values, and a working knowledge of tikanga Maori.


Sound like you? Click the Apply button now.