Sales Advisor - Manchester Airport (16 hours)

JobsCloseBy Editorial Insights

Rituals is seeking a high energy, customer focused Sales Advisor for the Manchester Airport team, 16 hours a week, onsite in Wythenshawe, offering a gateway to a career in luxury retail. You will listen to customers, tailor product recommendations to create memorable experiences, and partner with the Store Manager and Assistant Manager to hit personal and store goals while keeping standards and safety top of mind. Success comes from connecting with people, staying organized, and being a true team player; requirements include a clean 5 year work history, a CRB/DBS check, and flexible shifts from early starts around 3 AM to late finishes up to 10 PM. To apply, tailor your CV and cover letter to Rituals, highlight relevant retail or hospitality wins, demonstrate your energy, humor, and genuine brand enthusiasm, and provide concrete examples of how you improved customer satisfaction or sales.

Job Description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.  

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. 

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards. 

Qualifications

High on energy, low on ego and with a little bit of humour! 

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have: 

• Relevant experience in a similar position within retail or hospitality. 

• A customer-service mentality and team-player’s work ethic. 

• Decision making and problem-solving skills. 

• Eye for detail, organised and structured.  

• Essential: 5-year checkable work history.  

• Essential: Clean criminal record check (CRB/DBS)  

• Essential: Must be available for flexible shifts, including early starts from 3 AM and late finishes up to 10 PM throughout the week. 

Additional Information

All your information will be kept confidential according to EEO guidelines.