Sales and Leasing Consultant / Cumberland Toyota

MAP Automotive Group is looking for a driven Sales & Leasing Consultant to join Cumberland Toyota in Cookeville, Tennessee. This full-time, onsite role guides customers through the car buying and leasing process and aims to deliver a top-tier dealership experience. The company is seeking energetic, goal-driven people who are passionate about helping customers find the right vehicle.

Located in Cookeville, Cumberland Toyota is part of the MAP Automotive Group. The ideal candidate enjoys talking with guests, presenting vehicles, and collaborating with a team to reach monthly targets while building lasting relationships with customers.

If you thrive in a busy showroom, love helping people pick the right car, and don’t mind rolling up your sleeves to close deals while keeping customer satisfaction front and center, this could be a good fit.

Mornings in the showroom

You’ll greet visitors and guide them through the car-buying process with professionalism and warmth, tailoring demonstrations of new Toyota models and pre-owned options to each shopper’s needs. As you lead discussions on financing and leasing options, you’ll help customers understand terms and find a plan that fits their budget. Keeping up with product knowledge across the Toyota lineup is essential so you can answer questions confidently and demonstrate features effectively. You’ll also follow up on leads using phone, email, and CRM tools, with an eye toward building long-term relationships and encouraging referrals. Working alongside sales managers and the F&I team, you’ll contribute toward meeting monthly sales goals and delivering strong customer satisfaction.

What you’ll need to bring to the table

Here's what MAP Automotive Group considers essential, along with a couple of helpful extras that would help you stand out.

• Excellent communication and interpersonal skills that help you connect with customers and colleagues
• A self-motivated work ethic and a mindset geared toward achieving goals
• The ability to learn product knowledge quickly and apply it in conversations with buyers
• Comfort using CRM systems and other digital tools to track leads and follow up
• A valid driver’s license with a clean driving record

• Prior automotive sales experience is preferred, but not required

Pay, benefits and practical details

The position offers a competitive commission-based pay structure, along with paid training and ongoing development to help you grow within the dealership group. There’s real potential for career advancement within the MAP Automotive Group family. The store operates as a busy, high-volume environment supported by a team focused on collective success, and this role is on-site in Cookeville, Tennessee.

Getting ready for Cumberland Toyota

Lead your resume with the kind of customer-facing experience you’ve had in sales or service, and make sure to call out any CRM familiarity and your ability to explain financing or leasing options. Use concrete results wherever possible, such as how you moved leads through the sales funnel or how you maintained customer relationships over time. If you don’t have direct auto sales experience, highlight related roles where you met targets or delivered strong customer service and follow-up using digital tools.

Back up your must-have skills with specific stories you can discuss in interviews, times you clearly communicated with customers, learned a new product quickly, or used a CRM to manage leads and close deals. Be ready to walk through how you would approach guiding a guest from interest to purchase, including discussing financing options and guiding them toward a plan that fits their budget.

In interviews, be prepared to describe how you’ve built long-term customer relationships and earned referrals, and how you handle busy moments when many guests are in the showroom. Plan to share a concise example of a successful sale where you collaborated with a sales manager and an F&I professional to finalize the deal and ensure customer satisfaction.

Consider ending your conversation with a thoughtful question about how Cumberland Toyota measures success in sales and customer satisfaction, how the team uses CRM to manage leads, and how the F&I process collaborates with sales to support buyers through financing and leasing decisions.