Sales Operations Manager UKI

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SharkNinja is hiring a Sales Operations Manager for the UKI region in London, full time onsite with a hybrid pattern (three days in the office). The role centers on demand planning, inventory management, purchase order execution, point of sale and trend analysis, trade spend management, and daily monitoring of business performance to protect revenue and margin for assigned retail accounts. You will work with demand planning, the sales director and analyst to forecast, input the forecast into the Sales Forecasting System (SFO), manage price lists, and lead weekly replenishment reviews while supporting trade promotions and customer presentations. Ideal candidates have 3 to 5 years in demand planning, analytics or supply chain in consumer products, strong analytical ability, Microsoft Office proficiency, and excellent collaboration and communication skills. To apply, tailor your resume to quantify forecasting accuracy and inventory improvements, highlight large retailer experience, show proactive cross functional impact and a willingness to thrive in SharkNinja's outrageously extraordinary culture.

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

The Sales Operations Manager is the primary resource for operational functions associated with driving revenue and margin for assigned retail accounts.  Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.  The Sales Operations Manager plays an important role monitoring real-time business issues, interpreting data and suggesting immediate action plans to address issues or take advantage of opportunities.  The role will work with Shark/Ninja internal cross functional resources to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts.    

The position is based in our London offices (Hybrid - typically 3 days a week).  

What You'll Do:  

• Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both. 

• Pull weekly business reporting documents identifying any call to action or highlights. 

• Coordinate and track sales performance to promotional expectations with sales analyst and help formulate a future shipment plan based on the results. 

• Work very closely with customer demand planning teams, sales director and sales analyst on all aspects of forecasting, inventory planning, orders, and supply chain management. 

• Input the forecast in SFO and update Data Governance new additions and updated price lists to SFO. 

• Conduct weekly meetings with customers’ replenishment teams to review recent results and confirm changes affected positively and negatively to the sales. 

• Coordinate customers’ domestic/import orders with supply chain both in planning and availability dates 

• Partner with Account Manager team on trade spend management. Input confirmed promotional plans into forecasting system. 

• Partner with extended Target team to coordinate and build customer presentations, monthly business reviews, weekly flash reports and monthly consensus deck. 

• Quickly develop a working knowledge of the kitchen and floor care business from both a product and consumer basis for our product and our competitions 

• Provide monthly financial update and conduct a deep dive analysis into key operational/sales performance metrics. 

• Ad Hoc Analysis – Ability to quickly process situations and determine what information/data is required to generate actionable insight 

• Innate curiosity and desire to find creative solutions   

What You'll Bring:   

• Bachelor’s Degree or equivalent experience 

• 3-5 years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry. 

• Ability to draw insights across multiple complex data sets and incorporate into decision making. 

• Ability to work in a collaborative team environment. 

• Past operational or sales experience with large retailer preferred. 

• Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products. 

• Strong communication, organization, project management and interpersonal skills. 

• Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude. 

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.  

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

Learn more about us:  
Life At SharkNinja  
Outrageously Extraordinary 

SharkNinja Candidate Privacy Notice

• For candidates based in all regions, please refer to this Candidate Privacy Notice.

• For candidates based in China, please refer to this Candidate Privacy Notice.

• For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]