Seasonal Casual - Albany

T2 Tea, a brand known for premium, sustainable teas, is seeking a seasonal casual to join its Albany team in New Zealand. The job is fixed-term and onsite, running from 11 November 2026 to 19 January 2027 to cover the busy holiday period. The company sits under Lipton Teas and Infusions and holds a B Corp certification, with stores across Australia and New Zealand that emphasize training and an inclusive culture.

This role suits someone who loves interacting with customers, has an interest in tea, and enjoys contributing in a lively retail environment. You’ll be joining a diverse team and supporting the brand’s mission to invite customers into its world of tea, both in stores and online.

Daily rhythm at the counter

On a typical day you’ll deliver a warm, high-quality customer experience with every guest you help. You’ll keep growing your knowledge of the product range, aiming to become a tea and brewing expert for customers who want guidance. You’ll also take care of stock and help maintain store standards through visual merchandising, all while following safety policies to protect yourself and your teammates.

What you’ll need to bring

• A customer-first mindset in every interaction
• Ability to handle a steady flow of customers in a busy store
• Self-motivation with a willingness to learn on the job
• Strong communication skills
• Previous experience in customer service or retail is a plus

• Experience with stock control or visual merchandising
• Interest in tea and basics of brewing

Pay, benefits and practical details

The seasonal casual role is fixed-term, running from 11 November 2026 to 19 January 2027, and is based onsite in Albany, New Zealand. Life at T2 includes a 50% staff discount to spoil yourself, plus recognition through the Moment Makers program with prizes. The company also supports workplace policies on gender equity, equitable remuneration and flexible working arrangements, and offers an Employee Assistance Program.

Tips to stand out for this seasonal role

Lead with your customer service record. If you’ve worked in retail or hospitality, start your resume with a line that shows how you helped customers and kept things moving during busy periods.

Give a concrete example of how you communicate with customers and teammates, especially under pressure, so the recruiter can see your ability to keep everyone informed on a busy shift.

Be ready to talk about your interest in learning new products, particularly teas and brewing basics, and how you’d approach picking up product knowledge quickly during the season.

Ask about the training plan for becoming a tea and brewing expert and how performance is recognised through the Moment Makers program, to understand how you can grow during the fixed-term period.

Sounds like your cup of tea? Apply now.