Seasonal Casual - Queen Street

T2 Tea is hiring a seasonal casual for its Queen Street store in Auckland. The role is onsite and fixed-term, running from 11 November 2026 until 19 January 2027 to cover the busy holiday period.

This isn’t just retail. It’s an immersive tea experience where you’ll help customers discover their perfect brew, share stories, and create memorable moments. If you enjoy connecting with people and guiding them to a tea they’ll love, this role could be a great fit.

As part of Lipton Teas and Infusions, the world’s largest tea business, T2 Tea blends global opportunities with a local twist. The company is B Corp Certified and values a diverse range of experiences. Learn more at https://www.t2tea.com.

Shifts on Queen Street

On the shop floor you’ll deliver a world-class customer experience, helping each guest find the right tea and making every visit memorable. You’ll expand your product knowledge as you become a tea and brewing expert, and you’ll keep the store looking its best by handling stock with care and keeping visual merchandising to T2’s standards. You’ll also follow safety policies to look after your own health and the safety of others in a fast-moving retail environment.

What you’ll bring to the counter

Here’s what you’ll need to bring to the counter:

• Customer-first approach when helping shoppers
• Comfort with a busy, fast-paced store
• Self-motivated with a genuine eagerness to learn
• Clear, confident communication

Nice-to-haves

• Previous customer service or retail experience is advantageous

Pay, perks and practical details

The seasonal casual role runs for a fixed period from 11 November 2026 to 19 January 2027 to cover the holiday rush, and it’s based onsite at the Queen Street store in Auckland. Staff enjoy a 50% discount on products and can be recognized through the Moment Makers program, which includes exciting prizes. T2 also operates with policies on gender equity, equitable remuneration and flexible working arrangements, plus access to an Employee Assistance Program (EAP).

Tips for a strong seasonal application

Lead your resume with customer-facing roles so it’s easy to see you can connect with shoppers from day one.

Back up your claims with concrete examples that show you put customers first, stay calm in a busy environment, communicate clearly, and are eager to learn about tea and brewing.

Get ready for the interview by thinking through how you’d handle peak periods, and be prepared to talk about how you’d quickly become a tea expert through the role’s training and product knowledge.

Ask a smart question to demonstrate your interest, such as how the training path to tea expertise is structured and how the store uses the Moment Makers program to recognize top contributors.

How to apply

These are fixed-term casual roles running from 11 November 2026 until 19 January 2027 to cover the busy holiday period, onsite at the Queen Street store in Auckland.

No recruitment agencies should apply; this role is handled in-house.

If this sounds like your kind of gig, submit your application today.