Security CCTV Team Leader

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Queensland Rail is hiring a permanent full-time Security CCTV Team Leader to run the Security CCTV Unit in SEQ Operations from Roma Street. You’ll lead two CCTV Coordinators and a team of Analysts to secure evidence, perform forensic analysis, and drive improvements in technology and client service, with on call duties outside hours and stakeholder collaboration on fault remediation and CCTV projects. The role requires prior leadership in CCTV or telecom, strong computer skills, sharp attention to detail, and experience managing small teams with a respectful, supportive approach. Expect psychometric testing, a video interview and background checks; tailor your application to show leadership, process discipline, and privacy compliance, and apply by 26 February 2026 11:59 pm.

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

Your Opportunity

Our SEQ Operations team is committed to ensuring the safety and ongoing security of our customers, passengers, and the general community. Due to our commitment to safety and on-going improvement of our network, we have a permanent full-time opportunity for a Security CCTV Team Leader to join the Security Intelligence portfolio.

In this busy, hands on role, you will lead and manage operations of the Security CCTV Unit (SCU). As a direct report to Manager Security Intelligence, you will lead two CCTV Coordinators (and wider team of five Analysts) to deliver forensic evidence for external stakeholders, as well as the processing of CCTV recordings for internal stakeholders. This role requires someone who is able to conducted repeat job processing work, manage others, and be a key stakeholder as part of fault remediation and CCTV technology projects.

Overview of main responsibilities:

• Manage SCU operational activities, ensuring evidence procurement, forensic analysis of images and audio, cataloguing, examination, identification of relevant material, editing, enhancement, and documentation are carried out in accordance with SCU instructions, standard operating procedures, legislation, codes of practice, and privacy principles.
• Oversee SCU quality assurance activities and processes, including audits, administrative and technical reviews, tests and maintenance.
• Provide advice and coordinate with stakeholders to improve SCU operations, including technological advancements, client servicing, and analytical improvements.
• Perform rostered on call duties, outside normal hours, for urgent retrieval and analysis of recorded images and audio. 
  
  

What you will bring to the role:

• Previous experience in a leadership/project management/CCTV and or Telecommunications and being accountable for direct reports (including being accountable for performance and development matters)
• High level of computer (incl. electronic CCTV) experience
• High level of attention to detail ability to follow Processes and Procedures
• Previous experience in small team workflow management
• Proven ability to respect others

For further information about this role view the Position Description. 

Benefits that count:

• Attractive starting salary of $134,736 plus up to 12.75% superannuation.
• Enjoy free travel to work and discounted rail travel.
• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services.
• Prioritise your physical, emotional and financial wellbeing with our range of free services.
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport.

Note: this is an office based role. Do not apply if you are seeking Work From Home flexibilities for this role.

The recruitment and selection process for this position will require a criminal history check and psychometric assessment to confirm suitability to be regularly exposed to distressing images and to lead and work in a small team environment. In addition, video screening interview and face to face interview will be conducted for further shortlisted candidates.

Note: two leadership positions are currently active for this team. All candidates are encouraged to apply for both roles.

Sounds great! What’s next?

Please apply to Security CCTV Team Leader via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) 26th February 2026.

Supporting a Diverse Workforce 

At Queensland Rail we are 1TEAM and our diverse workforce enables us to connect communities every day.  We are committed to building inclusive and respectful workplaces for all our people, strengthened by our diversity and encourage applications from First Nations Peoples, all genders, those from culturally diverse backgrounds, LGBTIQ+ community and people with disability, of all ages and backgrounds. 

We strive to provide a barrier free and equitable recruitment experience.  

If you do require an adjustment during the recruitment process, please contact Theresa via the phone number or email below. 

Applicants for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing if progressed through the recruitment processes. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks. For roles that have pre-employment qualifications, QR will also be required to do formal qualification verification processes to ensure qualifications align to QR's requirements.   

To learn more about this Queensland Rail career opportunity please contact Theresa with your specific enquiry via [email protected]   Please do not email your application. We can only accept applications received via our website.