Self-Checkout Team Member - The Warehouse, Lunn Ave (Part-time)

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Self-Checkout Team Member is a part-time on-site role at The Warehouse, Lunn Ave, Auckland, with Tuesday to Saturday, 4:00pm to 8:00pm shifts. You’ll be the friendly, efficient face guiding customers through self-checkouts, packing bags, and moving quickly between tills to keep lines short. You’ll also help the loss prevention team and ensure the area is tidy and ready. Experience in customer service helps but isn’t essential; what matters most is clear communication, a positive, learn-and-grow mindset, and the stamina to stand for long periods. Show how you stay calm under pressure, your reliability, and willingness to learn. Benefits include Team Card, Birthday Leave, Here for Good Leave, and career progression.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Te kaupapa o te tūranga - The purpose of the role. 

Hours of work: 

• Tuesday to Saturday: 4:00pm - 8:00pm

Often serving as the last point of contact, you'll be helping our customers through our self checkouts. Whether it providing them with speedy service or helping them pack their bags. You'll have the patience and resilience to handle even the most challenging situations easily, ensuring every customer leaves with a smile. As a mobile member of the team, you'll be quick on your feet, guiding customers to the next available checkout and responding to their needs with precision and efficiency.

You'll also be an integral part in assisting our loss prevention team, bringing concerns to their attention and ensuring the area is always customer-ready, with bags stocked and areas tidy.

If you've got what it takes to excel in this role, we'd love to hear from you!

Qualifications

He kōrero mōu ake - About you

Having experience in a customer-facing role, such as retail or hospitality, would be beneficial, but it's not essential. Good communication skills are essential, and a positive attitude with a willingness to learn is a must. Additionally, you should be comfortable standing for long periods. 

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!