Senior Business Analyst - 12 Months Fixed Term Contract

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KiwiRail is seeking a Senior Business Analyst for a 12-month fixed-term contract onsite in Auckland or Wellington, 40 hours per week, Monday to Friday, with development opportunities. In the Design and Analysis Practice you will turn ambiguity into clarity, lead service analyses, and partner with leaders to shape practical solutions while supporting executive decisions with clear analysis and visuals. Bring five or more years in business analysis or service design, strong problem definition and requirements analysis, Lean experience, and the ability to engage senior leaders and translate complexity into accessible artefacts. A calm, adaptable approach to change and a commitment to safety and inclusivity are essential. Applications close 16 February 2026; NZ residency or citizenship and a pre-employment medical and drug screen are required.

• Position can be based in Auckland or Wellington
• Career development and growth opportunities
• 12-month fixed-term contract, permanent full-time (40 hours per week, Monday to Friday)

Position Description

He kōrero mō mātou | About us:

KiwiRail connects people, communities, and businesses across Aotearoa through a safe and sustainable rail network. For more than 150 years, we have played a vital role in supporting economic growth and regional connection.

Our purpose — Stronger Connections, Better New Zealand — guides how we work together. We value teamwork, practical thinking, and shared accountability, with health, safety, and wellbeing at the heart of every decision.

He whakamārama mo te tūranga mahi | About the role:

As a Senior Business Analyst in our Design and Analysis Practice, you will help KiwiRail address complex, high-value business challenges. This is a senior, hands-on role focused on turning ambiguity into clarity and supporting confident decision-making.

Working closely with leaders, operational teams, and delivery specialists, you will shape how problems are defined and solved across strategy, operations, customer experience, and technology.

You will:

• Turn loosely defined problems into clear, decision-ready insights
• Design fit-for-purpose discovery and analysis approaches
• Lead service, process, and value stream analysis
• Partner with stakeholders to shape practical solutions
• Support executive decisions with clear analysis and visualisation
• This role suits a senior practitioner who enjoys working directly with the business and delivering organisation-wide impact

Ngā pukenga e rapu nei mātou | What you will bring:

You will bring strong judgement, curiosity, and a collaborative mindset, along with:

• Five or more years’ experience in business analysis or service design
• Strong skills in problem definition, requirements analysis, and solution shaping
• Experience with Lean or continuous improvement frameworks
• Confidence engaging senior leaders and facilitating complex discussions
• Ability to translate complex ideas into clear, accessible artefacts
• Understanding of IT systems, delivery approaches, and data-informed analysis
• A calm, adaptable approach to change and competing priorities
• A strong commitment to safety, wellbeing, and inclusive ways of working

Relevant qualifications and professional certifications are preferred.

Kua rite, kia rite | Ready to make a difference?

Joining KiwiRail means contributing to a safer, stronger, better-connected Aotearoa. If you are ready to build your career and be part of the team that keeps New Zealand moving, apply today.

Applications close:16 February 2026 (unless filled sooner)

Successful candidates must pass a pre-employment medical and drug screen and hold New Zealand residency or citizenship.

KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone feels valued and respected. We welcome applicants from all backgrounds, abilities, and experiences — because together, we are stronger.