Senior Business Analyst

Electric Mind is seeking a Senior Business Analyst to join its onsite team in Toronto. The role sits at the crossroads of business strategy and technology delivery, helping clients turn ambitious plans into actionable workstreams. It’s a good match for someone who enjoys guiding teams, shaping how AI-enabled requirements and planning are applied, and collaborating with product owners, developers, and QA across engagements from growing startups to global enterprises.

Electric Mind’s Technology Practice blends engineering depth with pragmatic delivery and architectural thinking to drive transformation for clients. The team designs scalable, secure technology solutions that accelerate business outcomes and tackle mission-critical challenges.

In this role you’ll provide second-line support for product, requirements, and planning enablement across multiple teams. You’ll mentor front-line members as they move from intake and stakeholder reviews into implementation planning, yielding outputs that can become epics, stories, Jira items, and QE-ready delivery increments. When issues fall outside your remit, you’ll escalate to the BA Lead or Project Manager.

Second-line guidance for AI-enabled delivery

On a day-to-day basis, you’ll be the go-to resource for product and BA questions across your assigned teams, stepping in when front-line members hit obstacles they can’t resolve locally. You’ll help teams map their existing requirements practices into an AI-enabled delivery model, and you’ll refine the requirements-package process to fit each team’s working style, keeping review steps, decision logs, SME approvals, and stakeholder-output concise and digestible.

You’ll help teams distinguish between requirements, solution design, implementation increments, epics, user stories, acceptance criteria, and Jira-ready backlog items, then guide the planning and breakdown flow so functional requirements become epics and stories with clear dependencies and testable increments. You’ll incorporate client planning conventions into the AI outputs, including sizing guidance, story-point scales, Three Amigos reviews, epic customization, and Jira hand-off expectations, and you’ll link requirements and planning with Jira and Confluence so outputs pull from source systems and become ready for stakeholder review. You’ll partner with the Senior Engineer to ensure tooling supports both product and planning needs, and coordinate with QE so outputs are usable for downstream story development and test generation. Across teams you’ll emphasize practical, digestible outputs rather than overproduced artifacts, and you’ll help enable the shift from delivery-led refinement to client-led operation by making the workflow teachable, repeatable, and reviewable. When friction arises from operations, processes, or team norms rather than AI, you’ll help identify it and point teams toward coaching resources. You’ll mentor teams on a target-state operating model, including redesigned ceremonies and cadence, and you’ll know when to escalate product and requirements decisions, stakeholder conflicts, or capacity issues to the BA Lead or Project Manager.

What you’ll bring to the role

What Electric Mind is looking for falls into two buckets: must-haves and nice-to-haves. Here’s a concise view of the expectations.

• Extensive background in product work, BA/BSA responsibilities, and requirements analysis within software delivery, with enough seniority to coach other BAs/BSAs
• Ability to translate existing client practices into AI-enabled requirements, planning, and backlog workflows across multiple teams
• Solid understanding of story decomposition, acceptance criteria, the hierarchy of epics and stories, dependency mapping, Jira operating models, and how Confluence and Jira hand off work
• Strong facilitation skills with product owners, BAs, developers, QE, and delivery leads
• Capacity to produce AI-generated requirements and planning outputs that are concise, easy to review, traceable, and useful for non-technical stakeholders
• Meticulous attention to identifiers, decision logs, stakeholder approvals, and downstream traceability
• Working knowledge of the A.I.D.E Framework
• Comfort using AI tools to complete job functions
• Ability to help teams test and validate the story-development and quick-dev skill chain against realistic stories, including UI, API, and other story flavours as they become available

• Experience guiding client teams through operating-model changes or cadence redesigns beyond basic backlog management
• Exposure to agile coaching or operating-model design in client work has a plus
• Credentials or formal training in agile, BA, or related coaching are a bonus

Compensation and practical details

This is a full-time, onsite role based in Toronto, CA.

Advice for applicants

Lead with your senior BA experience and highlight projects where you mentored other BAs or BSAs in software delivery with AI-enabled planning.

Show how you’ve translated client practices into AI-enabled requirements and planning workflows, and include concrete examples of how you mapped requirements to epics, stories, and Jira-ready outputs.

Be prepared to explain your approach to storytelling and traceability, how you keep decision logs, stakeholder approvals, and dependencies clear and usable for downstream development and testing.

Ask a targeted question about how Electric Mind measures the success of the AI-enabled requirements workflow and how the team handles the transition to client-led operation in real client engagements.