Senior Business Analyst, Portfolio Management

JobsCloseBy Editorial Insights

MUFG Pension & Market Services is hiring a Senior Technical Business Analyst for a Melbourne based 24 month fixed term contract in Portfolio Management. You will define business problems, run workshops, document both Business and Technical requirements with strong traceability through development and testing, and model processes while mentoring teammates and managing RAID. The ideal candidate has 5+ years in technical BA roles, solid digital project experience, agile delivery, and proficiency with JIRA, ServiceNow, SharePoint and Microsoft 365; plus strong stakeholder management and comfort thriving in ambiguity. To apply, tailor your resume and include a detailed cover letter with concrete examples of workshops led, end to end requirements delivered, dashboards created, and collaboration with senior leadership; confirm work rights and readiness for background checks.

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About the Role

In this role, you will assist as a team player across a range of other project activities, including preparation of reports and briefs for Senior leadership consumption and decision making, coordinating resources, and other activities. This helps to balance the workload within the Portfolio and Squad teams, grow new skills and meet a culture of teamwork and collaboration. You will facilitate workshops for the business and technical requirements generated, gather feedback, adjust as required and obtain formal sign off from senior leadership and Sponsors, and other stakeholders as required.

You will be experienced in delivering quality documentation for both Business Requirements and their corresponding Functional Specifications (Technical Requirements) as well as screen flows, all at a high level of quality. You will be focused on delivering through appropriate standards and Practices within agreed scope , budget and timelines.

You will be experienced in working in team/collaborative environments, have strong interpersonal skills, be able to build strong relationships, work with a variety of stakeholders and understand how to work Ambiguity at times. Working with the Portfolio Manager, you will also identify and implement ways to continually improve the operation of your role to support other activities across the Portfolio, Squads and functional area. 

  Location: Melbourne based | Role Type: 24 months Fixed term contract role
 

What You'll Be Doing:

• Define Business Problems & Requirements: Lead the investigation of business problems, gathering technical and non-technical information to define detailed business and technical requirements.
• Elicit and Document Stakeholder Needs: Identify stakeholders and facilitate workshops to capture, validate, and document business needs, priorities, use cases, and system requirements.
• Requirements Traceability & Quality Assurance: Ensure strong traceability between business/technical requirements through development and testing, supporting defect investigation and test documentation in collaboration with QA and PMs.
• Process & System Analysis: Analyse data, impacted systems, and customer experiences to validate requirements, identify change points, and drive process improvement opportunities.
• Business Process Modelling & Creative Problem Solving: Model processes and apply creative thinking to solve business challenges, ensuring clear and concise documentation of outcomes.
• Team Leadership & Mentorship: Provide coaching and guidance to team members on complex issues, fostering long-term capability growth and adherence to best-practice BA methodologies.
• Stakeholder Engagement & Communication: Build strong, professional relationships with cross-functional teams and senior stakeholders, demonstrating leadership in facilitation, collaboration, and communication.
• RAID & Reporting Management: Lead RAID (Risks, Assumptions, Issues, Dependencies) management practices and support decision-making with impactful dashboards, reports, and insights.

 What You Bring:

• 5+ years experience as a Technical Business Analyst covering both Business Requirements and Technical Requirements
• Experience working in digital projects in large scale environment with knowledge of API and websites.
• Strong background in both business and technical requirements gathering
• Experience in Agile environments and project delivery frameworks
• Proficiency in tools like JIRA, ServiceNow, SharePoint, and Microsoft 365 suite
• Skilled in stakeholder management and presenting to senior leadership
• Strong analytical, documentation, and facilitation skills
• Familiarity with project management fundamentals
• A team-first mindset and ability to thrive in ambiguity
• Experience writing procedures and documenting processes.
• Strong testing exposure would be highly advantageous 

 

Some of our Employment Benefits

• Flexible and Hybrid Working – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. 
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!

 

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

 

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening checks including police and employment history prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. 

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. 

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.