Senior Digital Learning Experience Designer, Learning & Inclusion

Spotify is seeking a Senior Digital Learning Experience Designer to join its Learning & Inclusion team, a group focused on creating learning experiences that help every Spotify employee grow, belong, and perform at their best. The team partners across the business to bring leadership development and values-driven programs to life, shaping how people learn at scale.

The role blends instructional design, visual design, storytelling and broader learning and development practice to deliver inclusive, impactful experiences. You’ll team with subject-matter experts, people leaders and Learning & Inclusion colleagues to translate business needs into practical, scalable learning solutions. This hybrid position is based in London or Stockholm, with a mix of in-person collaboration and remote work.

If you enjoy turning complex ideas into clear, engaging learning that reflects Spotify’s culture and priorities, this could be a strong fit.

Crafting learning experiences that travel from idea to impact

You’ll lead the end-to-end design of learning experiences, guiding projects from needs analysis and curriculum architecture through development, launch and evaluation.

You’ll partner with subject-matter experts and stakeholders to identify performance gaps and translate them into concrete learning objectives and practical solutions.

Designing journeys across live sessions, digital modules, blended formats and self-directed routes, you’ll apply evidence-based learning principles to make sure the learning sticks.

Expect to create a wide range of materials, from eLearning and facilitator guides to participant resources, job aids, presentations and bite-sized micro-learning, while keeping experiences recognisably Spotify in look and feel.

Strong visual design and storytelling will help you clarify complex ideas, improve navigation, and keep learners engaged.

You’ll build interactive digital experiences using AI-assisted workflows and authoring tools such as Articulate Storyline or Rise, Adobe Captivate, or similar platforms.

Inclusive learning is a must, so you’ll design experiences that reflect different perspectives, lower barriers to participation, and support a culture of belonging.

By piloting and iterating with learner feedback, stakeholder input and performance data, you’ll refine offerings and measure their impact.

Define meaningful measures of success and evaluate learning effectiveness, knowledge transfer, learner experience and behavior change to show real results.

Managing multiple projects from initial scoping through delivery will require clarity on priorities, timelines and stakeholder expectations.

You’ll explore emerging approaches in learning design, including AI-assisted authoring and adaptive learning, and apply them where they genuinely improve the learner experience.

What you’ll bring to the team

Must-have qualifications include:

• Five-plus years of professional instructional design experience with a portfolio that demonstrates work across live, digital, blended and self-directed formats
• A solid grounding in learning science, including cognitive load, retrieval practice, spaced learning and adult learning theory
• Ability to uncover learning and performance needs and translate them into measurable objectives and cohesive learning journeys
• Skill in creating meaningful practice through scenarios, simulations, assessments and other interactive experiences rather than relying on passive content
• Strong visual and UX judgment, with understanding of typography, hierarchy, layout and visual storytelling to clarify ideas
• Experience with rapid authoring tools (Articulate 360, Captivate, Lectora or similar) and design tools such as Figma, Adobe Creative Suite or Canva
• Ability to craft clear storyboards, scripts, facilitator guides and supporting materials that help others deliver consistent experiences
• Practical use of learner feedback and data to evaluate effectiveness, iterate on work and tie learning to outcomes
• Clear communication and collaboration with subject-matter experts, leaders and cross-functional partners
• Comfort navigating ambiguity, balancing multiple priorities and taking ownership from idea to polished product
• Experience in areas such as inclusive learning design, leadership development, learning technology, short-form learning video or animation, LMS/LXP platforms or SCORM/xAPI
• A degree in instructional design, learning sciences, education, human-computer interaction or a related discipline, or equivalent practical experience

Nice-to-have qualifications include:

• Experience applying inclusive design practices and measuring their impact
• Background in leading leadership development programs or other large-scale learning initiatives
• Familiarity with AI-assisted authoring or adaptive learning concepts and tools beyond the core set
• Experience working with multiple LMS/LXP ecosystems and analytics capabilities

Where you’ll be based and how you’ll work

This role is based in London or Stockholm. Spotify supports hybrid work with some in-person meetings, while still allowing flexibility to work from home when possible.

Tips to stand out in your application

Put a flagship end-to-end design project at the top of your resume and portfolio, and make sure it clearly shows how you moved from needs analysis to a delivered, measurable outcome.

Show how you apply learning science by including concrete examples of how you addressed cognitive load, retrieval practice, spaced learning and adult learning principles in your design decisions, and note the impact on performance or behavior.

Be prepared to talk through how you pilot, iterate and measure success, include a brief case where learner feedback and data led you to modify the approach before a full scale rollout.

Ask a targeted question about impact measurement or collaboration, for example: how does Learning & Inclusion define and track the most meaningful metrics across leadership development and values-based programs, and how does the team partner with leaders to drive observed behavior change?