Senior Finance & Warranty Manager

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Take on the Senior Finance and Warranty Manager role at Dutton Automotive, overseeing finance and warranty operations for Dutton One sites in New South Wales and South Australia, with three direct reports. You will engage customers at the point of sale to guide vehicle upgrades or refinancing, while training and developing your team and driving commercial outcomes for our finance brand. The ideal candidate brings automotive finance or brokerage experience, proven sales ability, and a relentless focus on customer experience, with access to 60 lenders and Presidian Warranty products. To apply, tailor your resume and cover letter to demonstrate leadership, lender knowledge, compliance, and measurable customer wins, and highlight your alignment with our values.

Company Description

Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer-centric automotive services.

Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe.

Dutton Automotive is a Co-Major Partner of Essendon Football Club and currently operates from 21 dealerships throughout Australia. We currently have over 300+ staff nationally and are growing! 

Job Description

Dutton Financial Services is a proud subsidiary of Dutton Automotive, which specialises in delivering innovative and competitive financing solutions designed to fulfill customers' automotive aspirations. A dedicated team of professionals who possess extensive expertise in both the automotive and finance sectors, ensuring to provide exceptional service aligned with their clients’ needs.

An exciting opportunity has now become available within Dutton One New South Wales and South Australia sites. We are in search of a highly motivated Senior Finance and Warranty Manager who is passionate about serving our customers and enhancing their experience with us.

This is a pivotal senior role with three direct reports. Working closely with the Site Manager, you will engage customers at the point of sale, guiding them through vehicle and asset upgrades or refinancing solutions. You will be responsible for the training, development, and performance of your direct reports, while overseeing finance and warranty operations across Dutton One New South Wales and South Australia sites.

In partnership with the Dutton One sales team, you will contribute to strong commercial outcomes while helping to elevate the Dutton Financial Services brand. The ideal candidate brings a strong background in automotive finance or brokerage, proven sales capability, and a genuine commitment to delivering an exceptional customer experience.

We are seeking someone with a keen eye for opportunities to upsell and cross-sell our diverse range of products, ensuring that our customers receive the best financial solutions tailored to their individual needs. In this role you will have access to 60 different finance lenders, enabling you to tailor competitive financing solutions to meet a wide range of customer needs. In addition, you will have the opportunity to sell Presidian Warranty products. 

Join us in this dynamic role where your expertise will make a meaningful impact, helping our customers drive their dreams forward.

Qualifications

• Excellent communication and interpersonal skills and the ability to build rapport with customers, both over the phone and face-to-face is a MUST.
• Knowledge of multiple panels of lenders and products to identify the best outcome for our customers’ needs.
• Strong organisational skills and time management skills.
• High attention to detail, with the ability to work autonomously.
• Willingness to learn and think outside the square.
• A strong adherence to all compliance measures.
• Enthusiastic, motivated and a positive mindset.
• Demonstrate clear and professional communication and interpersonal skills.

Additional Information

Why work for us?

• You will have access to a fully funded Employee Assistance Program to provide you with the support and resources to thrive personally and professionally.
• Company-funded flu vaccinations
• Refer a friend and we will provide an upfront bonus!
• A day off for your birthday and.
• Annual Family fun days, held across the country.

At Dutton Automotive, we value our customers and our employees. Our values are built on prioritising our customer needs, valuing our employee's flexibility to change, and fostering creativity and initiative. If you share our values and have the skills and experience, we are looking for, we encourage you to apply for this exciting opportunity.