Senior Officer

JobsCloseBy Editorial Insights

Spektrum is seeking a Senior Officer, Resource and Portfolio Management, for the NATO NCIA program based in The Hague with a hybrid 50/50 onsite/offsite setup. In this key RPM role you will lead planning, monitoring and reporting across a portfolio of programmes and services, coordinate closely with the Head RPM Office and senior stakeholders such as FC, COO and CPO, and drive governance to ensure business objectives are met. You will define and track the portfolio, manage risks, and oversee workforce planning, CIO budget inputs, and KPI reporting. Essential qualifications include solid resource management and budgeting experience, familiarity with funding streams, and ideally SNOW and EBA; a bachelor’s degree or substantial related experience, plus valid National or NATO Secret clearance and some travel. To apply, tailor your CV to demonstrate portfolio delivery, cross functional collaboration, and data driven decision making, and include concrete examples of improving internal controls, workforce planning, and KPI reporting, while showing your ability to influence senior managers in complex environments.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004532

Role Duties and Responsibilities

NCI Agency Resource Portfolio Management (RPM) Offices are implemented across its Business and Functional Areas. In support of Head of the Organisational Element, the RPM Office primary role is to lead planning, monitoring and reporting activities at Level 1 over the financial and resource, portfolio (projects and services), and workforce management in Organisational Entities, and functionally towards the Corporate Functional Areas (Finance, COO, CPO) with respect to Corporate Planning and Execution Monitoring processes.

The Senior Officer (Resource and Portfolio Management) works in close coordination with the Head RPM Office and COO, and is responsible for the business planning, execution, and portfolio management related duties of the RPM Office.

The stakeholder relationship management responsibilities for RPM Office are primarily focused on internal and corporate stakeholders such as FC, COO and CPO.

• Engages and influences senior managers to ensure the portfolio will deliver the agreed business objectives.
• Leads the definition of a portfolio of programmes, projects, and/or on-going service provision.
• Plans, schedules, monitors and reports on portfolio-related activities.
• Ensures that each part of the portfolio contributes to the overall achievement of the portfolio.
• Identifies portfolio-related issues.
• Notifies projects/programmes/change initiatives of issues and recommends and monitors corrective action.
• Collects, summarises and reports on portfolio measures.
• Reports on portfolio status as appropriate.
• Supports programme or project control boards, project assurance teams and quality review meetings.
• Takes responsibility for the provision of support services to projects.
• Uses and recommends project control solutions for planning, scheduling and tracking projects.
• Sets up and provides detailed guidance on project management software, procedures, processes, tools and techniques.
• Provides basic guidance on individual project proposals.
• May provide a cross programme view on risk, change, quality, finance or configuration management.
• Investigates business situations where there is some complexity and ambiguity.
• Adopts holistic view to identify and analyse problems and opportunities.
• Contributes to the selection of the approach and techniques to be used for business situation analysis.
• Conducts root cause analysis and identifies recommendations for improvements.
• Engages and collaborates with operational stakeholders.
• Gathers, maintains and analyses workforce capability data.
• Performs gap analysis to identify workforce strengths and shortfalls with reference to business strategy and specific future needs.
• Contributes to the development of workforce plans to meet current and future demand.
• Coordinates and schedules ongoing workforce planning activities.
• Assists in maintaining a skills and capability inventory.
• Studies and evaluates the audit trails of various operational processes.
• Participates in the testing, review and analysis of existing internal controls.
• Applies new technology-based solutions to specific internal control processes.
• Completes, files and maintains forms used for internal control documentation.
• Makes recommendations for the enhancement of certain internal controls.
• Fund Manager for the CIO Travel budget
• Lead development and reporting on CIO KPIs
• Managing CIO inputs in Tasker Tracker for Agency-wide staffing and coordination process of key documents/deliverables
• Deputise for higher grade staff, if required;
• Performs other duties as may be required.

Essential Skills, Experience and Certifications

• Work experience and elementary financial knowledge on funding streams and resource planning and levelling budgets. Work experience in resource management, including the planning for and allocation of costs and resources. Prior experience using SNOW and EBA a plus

Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post.

Working Location

• The Hague, Netherlands

Working Policy

• Hybrid (50% onsite/ 50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance