Senior Officer FRR (UAEN)

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CBD’s Senior Officer FRR (UAEN) in Dubai is a full-time on-site role that centers on managing non-performing loans by crafting recovery strategies, coordinating with legal and other teams, and delivering timely MIS and board reporting while safeguarding the bank’s interests. You’ll monitor loan performance, propose settlements, and drive execution of approved actions across the portfolio with a strong focus on compliance and cost-effective recovery. Requirements include a university degree with postgraduate qualifications, 3–5 years banking experience (at least 2 in Recovery or Corporate Banking), solid MS Office skills, English, with Arabic a plus, and proven analytical, investigative and communication abilities. To apply, tailor your resume to NPL recovery and settlements, quantify impact, showcase SOP adherence, and highlight stakeholder collaboration, readiness to work on-site in Dubai, and a proactive, independent work style.

Description

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile. 

Manage non-performing loans by developing suitable strategies and initiate recovery efforts to achieve recovery targets while ensuring the Bank’s interests are protected in co-ordination with Head of Special Accounts.

Work Management

• Responsible for managing and implementing bank management decisions to transfer accounts to the FRR department, including but not limited to the adherence to the SOP processes.
• Responsible for the timely submission of reports requested by the bank management including but not limited to MIS reports, BOD monthly reporting etc. 
• Responsible for managing and assisting the Senior Financial Advisor in managing a delegated portfolio for non-performing assets, mitigating, and reducing loss situations. 
• Establish effective working relationship with non-performing defaulting borrowers to determine solutions which will protect the Bank’s interest and increase the security for the bank.
• Submit settlement proposals with recommendations and comments to enhance recovery process.
• Liaise closely with other departments such as documentation, legal, with a continuous follow-up and monitoring for the purpose of managing and implementing the bank approved strategy regarding each account. 
• Monitor the issuance and follow-up of all approved agreements for settlements of debt and their adherence to the approved terms and conditions.  
• Observe the development of non-performing loans and determine at what stage alternative action should be taken and adopt cost effective measures based on the status of the loan to effect optimum recovery of the loan.
• Prepare monthly / required reports on the status of non-performing loans to provide an update on the latest developments on each account and to discuss the next course of action on stale accounts.
• Ensure compliance with the auditors’ requirements, internal and external reporting obligations in- line with the bank’s policy guidelines while adhering to high standards of uniformity and consistency across the Bank.

Requirements

Qualifications:

• University Degree.
• Post Graduate qualifications
• Proficiency in Microsoft Office

Experience:

• Minimum 3 – 5 years banking experience of which at least 2 years in Recovery unit / Credit Review or Corporate banking with a reputable financial institution.

Skills:

• Good command of English. Arabic language would be an asset.
• Good knowledge of banking laws and procedures.
• Planning and organizing skills
• Strong investigative and persuasive skills

Competencies:

• Effective communication skills
• Strong analytical skills
• Pro-active and able to work independently