Senior Partner Manager

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Yotpo is seeking a Senior Partner Manager to own a defined book of named agency partners, drive partner-sourced revenue, and align Sales, Marketing, and Product around joint business plans in a Toronto hybrid environment. The ideal candidate has 5+ years in SaaS partnerships or business development, a proven revenue track record, strong executive presence, and the ability to influence cross-functional teams, lead QBRs, and forecast performance in the ecommerce and agency ecosystem. You will focus on strategic partner ownership, enablement, and cross-functional collaboration, serving as the voice of partners to Ops, Product, Marketing, and Revenue. To apply, share concrete examples of relationship wins, growth plans, and measurable outcomes, and tailor your resume to highlight referral targets and product adoption.

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

As a Senior Partner Manager at Yotpo, you will own and grow a defined book of named agency partners. This role is focused on strategic relationship ownership, revenue expansion, and tier progression. 

You will act as the primary point of contact (POC) for your partners, developing joint business plans, driving partner-sourced revenue, and ensuring long-term engagement and retention. The Senior Partner Manager is accountable for measurable ecosystem impact and serves as a strategic extension of Sales, Marketing, and Product teams.

This is a revenue-responsible, relationship-first role requiring strong commercial acumen and executive-level partner engagement.

Strategic Partner Ownership

• Serve as the primary point of contact for a portfolio of named agency partners.
• Build and maintain multi-threaded relationships across partner leadership, sales, and delivery teams.
• Develop and execute joint business plans to support shared clients and new opportunities to support the partner program.
• Drive accountability around referral targets, product adoption, and partner engagement metrics. 

Partner Enablement:

• Create and promote community-wide enablement/marketing initiatives to further educate partners on the value creation that comes from Yotpo and further expose the great innovation coming from our product.
• Create and promote community-wide enablement and marketing initiatives to educate partners on the value of Yotpo and showcase innovative product offerings.

Ecosystem & Cross-Functional Collaboration

• Act as the voice of your partners internally, sharing feedback and garnering support cross-functionally from Ops, Product, Marketing, and Revenue teams.
• Represent Yotpo at strategic partner meetings and select industry events.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 5+ years of experience in SaaS, partnerships, alliances, account management, or business development.
• Proven experience managing a defined book of business with revenue accountability.
• Demonstrated ability to drive indirect revenue through agency or channel partnerships.
• Strong executive presence and ability to influence cross-functional stakeholders.
• Experience leading QBRs and building structured growth plans.
• Strong analytical skills with the ability to forecast and track performance metrics.
• Deep understanding of the eCommerce and agency ecosystem.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo – Canada:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a hybrid capacity.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Base salary $130,000-160,000 

In addition to base salary, this role includes a variable compensation component. 

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

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