Senior Relationship Officer.Injaz - RBG - CC_Balance Builder.Retail Banking Group

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Senior Relationship Officer at Injaz RBG CC Balance Builder within Mashreq’s Retail Banking Group is a full time onsite role in the United Arab Emirates aimed at driving credit card acquisition and portfolio growth through selling credit cards and balance building products like Balance Transfer and Easy Cash via calls and direct meetings, while upholding policy compliance and delivering a superior customer experience. Key duties include identifying customer needs, promoting suitable credit solutions, hitting sales and revenue targets, keeping accurate documentation, and adhering to regulatory guidelines. To apply, highlight a proven sales track record with credit card and balance building products, showcase customer facing success, quantify results, and demonstrate compliance discipline and UAE based availability.

• To drive credit card acquisition and portfolio growth by effectively selling credit cards and balance‑building products such as Balance Transfer and Easy Cash through customer calls and direct meetings, while ensuring compliance with policies, quality sales standards, and superior customer experience.

• The primary responsibility of the role is to sell Credit Cards and drive balance‑building products such as Balance Transfer and Easy Cash. 

•  Engage customers through calls and direct meetings to identify needs and convert opportunities into sales. 

• Promote appropriate credit card and balance‑building solutions aligned with customer profiles. 

• Achieve assigned sales, revenue, and productivity targets. 

• Ensure accurate documentation and adherence to internal policies and regulatory guidelines. 

• Deliver a high standard of customer service while supporting portfolio growth