Senior Software Engineering Manager - Cloud & AI

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Tigera is seeking a Senior Software Engineering Manager to lead the Calico Cloud and AI engineering team, guiding a skilled group of software engineers and AI/ML developers as they evolve a SaaS platform and advance autonomous AI agents. You will blend hands-on technical leadership with close partnership with Product Management to define roadmaps, prioritize features, and deliver customer value while balancing technical debt and reliability. The ideal candidate has 5+ years of engineering management, experience with cloud multi-tenant SaaS on AWS, GCP or Azure, Kubernetes and scalable architectures, plus AI/ML in observability or security. Hybrid Vancouver, CA$200k to CA$210k. To apply, tailor your resume to show leadership outcomes, collaboration with PMs, SaaS ops success, and concrete metrics; highlight LangChain or RAG pipelines, Go, Linux networking, and production reliability.

Tigera provides Calico, a unified network security and observability platform to prevent, detect and mitigate security breaches in Kubernetes clusters. Tigera’s open-source offering, Calico Open Source, is the most widely adopted container networking and security solution. 

Powering more than 100M containers across 8M+ nodes in 166 countries, Calico software is supported across all major cloud providers and Kubernetes distributions, and is used by leading companies including Discover, Chipotle, NBCUniversal, HanseMerkur, Box, Siemens Healthineers, Playtech, Royal Bank of Canada, and Bell Canada.

As our team grows, we are looking for colleagues who not only share our passion for this work and growing our company, but who will also strengthen our company values and help ensure that Tigera remains a great place to work. At our core, our focus is on our customers, who are the heroes of our story; on aiming high and staying nimble in how we get there; on continuous learning to drive our success; and on respecting, collaborating, and supporting each other on a daily basis. 

If you are looking to help make a substantial impact, and our values and products align with your vision of your career growth, we want to hear from you!

About Your Role

We are looking for a Senior Software Engineering Manager to lead the Calico Cloud and AI engineering team. You will manage a team of experienced software engineers and AI/ML developers evolving our SaaS platform and also spearheading our move into autonomous AI agents. 

In this role, you will partner closely with Product Management and cross-functional stakeholders to define roadmaps, manage priorities, and deliver features that delight our customers and help maintain Tigera’s position as a global leader in Kubernetes networking and observability. You will foster a culture of high-performance and innovation and be responsible for building and maintaining a healthy team culture and coach engineers in their career growth.

This is a hands-on leadership role. You will be expected to engage deeply with technical decisions, participate in architecture discussions, and maintain enough technical fluency to unblock your team and guide system design.

This role is hybrid based in Vancouver

Salary range: CA$200,000 to CA$210,000

You Have

Management Experience:

• 5+ years of engineering management experience
• Proven track record of building, growing, and retaining high-performing engineering teams
• Experience managing SaaS platforms or infrastructure teams in production environments
• Strong ability to balance technical debt, feature delivery, and operational reliability
• Demonstrated success partnering with Product Management to translate business needs into engineering plans

Technical Experience:

• Experience building scalable, multi-tenant SaaS on cloud platforms such as GCP, AWS, or Azure 
• Good understanding of container technologies such as Docker & Kubernetes
• Experience or sound understanding of applying AI/ML to observability, automated troubleshooting, anomaly detection or security.
• Familiarity with SaaS operational concerns: deployment pipelines, monitoring, incident response, and reliability engineering
• LLM Orchestration: Architect and deploy autonomous agentic workflows using frameworks like LangChain, CrewAI, or similar to automate complex, multi-step processes
• Tool Integration & RAG: Design robust interfaces and Retrieval-Augmented Generation (RAG) pipelines that allow AI agents to securely interact with internal APIs, databases, and third-party tools
• Production Reliability: Implement evaluation frameworks and observability layers to monitor, unit-test, and refine non-deterministic AI outputs, ensuring production-grade reliability and safety
• Linux networking background
• Hands-on experience with Go (Golang) is desirable
• Distributed systems technologies such as Pub/Sub, message queues, or event-driven architectures
• Experience using storage technologies such as MongoDB, Elasticsearch, or PostgreSQL
• Monitoring and observability tools such as Prometheus and Grafana

With offices in San Francisco, San Jose, Vancouver (Canada), Cork (Ireland), and London (England), we have a thriving team of diverse individuals from all over the world. We believe in a collaborative, flexible work environment based on respect for, and commitment from, every employee. We also offer a competitive compensation package along with full health, vision, and dental benefits. These benefits, coupled with an amazing team of individuals who believe in our mission and value openness, collaboration, and teamwork, make Tigera an awesome place to work.