JobsCloseBy Editorial Insights
ST Engineering seeks a Senior Technician on contract for onsite work at 31 Corporation Road, SG. The role centers on delivering Aftersales service, liaising with customers to arrange service, diagnosing faults, opening Maximo job cards, and performing repairs including battery work while maintaining service reports with mileage and fault codes for timely sign-off. You will provide breakdown support and handle MAN recall and warranty tasks. Key skills include computer literacy, electrical and air conditioning repair experience, clear English, customer service orientation, adaptability, and good urgency judgment. When applying, spotlight Maximo and parts management, fault diagnosis, precise documentation, and customer communication, and tailor your resume to a contract onsite role.
Job Descriptions
- To ensure overall customer satisfaction with Company’s Aftersales service
- Liaising with customer to arrange the bus to be service and repair
- Perform diagnosis on vehicle for fault finding
- Open Job card in Maximo system and demand parts
- Carry out repair/service job & servicing of battery, etc
- Diligent recording of all info in service report (mileage, parts list, fault codes, etc)
- Update to customer the progress timely
- Get customer to sign on service report to acknowledge the repair jobs
- Provide breakdown support to customer
- Carry out recall /warranty job as documented by MAN
- Other functions as required by superior
Skills
- Computer literacy
- Electrical & Air Con repair background
- Basic oral and written communication in English
- Customer service orientated
- Professional and able to adapt to situational changes
- Judgement of urgency