Service Receptionist

JobsCloseBy Editorial Insights

Motors Hyundai Devonport is seeking a friendly, organised Service Receptionist to join the aftersales team. This full-time role combines customer service, administration and reception support, from greeting customers and handling enquiries to scheduling bookings and maintaining records while assisting Service Advisors and keeping the reception area professional. The ideal candidate has reception or admin experience, a confident phone manner, strong organisational skills and the ability to multitask in a fast-paced workshop; dealership systems and a team mindset are essential. To apply, tailor your CV with concrete customer service outcomes, highlight scheduling and data entry, mention Australian working rights, and explain why you want to grow with Eagers Automotive.

Motors Hyundai Devonport is seeking a friendly, organised, and customer-focused Service Receptionist to join our aftersales team. As the first point of contact for customers visiting or contacting the service department, you will play a key role in creating a positive and professional experience while supporting the day-to-day operations of a busy workshop.

This is a varied role that combines customer service, administration, and service department support. We are looking for someone who brings positive energy, enjoys helping people, and thrives in a fast-paced environment where no two days are the same.

What you will be doing:

• Welcome customers to the service department and provide a professional first impression
• Answer incoming calls and manage service-related enquiries
• Schedule service bookings and coordinate customer appointments
• Act as the first point of contact for customers throughout their service journey
• Support Service Advisors with administrative tasks and customer communication
• Maintain accurate customer records and dealership documentation
• Process service paperwork and assist with daily operational tasks
• Ensure the reception and customer waiting areas are presented to a high standard
• Deliver an exceptional customer experience at every interaction

What you need:

• Previous reception, administration, or customer service experience
• Excellent communication skills and a confident phone manner
• Friendly, professional, and positive attitude
• Strong organisational skills and attention to detail
• Ability to multitask and manage competing priorities
• Confident computer skills and ability to learn dealership systems
• A team-focused approach with a willingness to support others
• Australian working rights

What’s on offer:

• Stable, full-time position within a well-established dealership
• Supportive and collaborative team environment
• Ongoing training and professional development opportunities
• Career progression opportunities within the Eagers Automotive network
• Employee benefits including discounts on vehicles, parts, and servicing
• Access to health, wellbeing, and employee assistance programs

As part of Eagers Automotive, Motors Hyundai Devonport is backed by Australia's largest automotive retailer, employing over 8,000 team members across 250 dealerships throughout Australia, New Zealand, and Canada. Representing more than 33 car brands and 11 truck and bus brands, we are committed to delivering exceptional guest experiences and long-term career development.

At Motors Hyundai Devonport, we pride ourselves on delivering outstanding customer service and creating a welcoming environment for both our customers and our team. You'll be joining a supportive dealership where your contribution is valued and your development is encouraged.

Eagers Automotive – Moving together.