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AnglicareSA is hiring a full-time Service Support Officer at the Playford offices to provide administrative support. You’ll manage calls and emails, respond to client enquiries, handle admin tasks, prepare minutes, and support finance processes, log risks and back up scheduling. The ideal candidate holds a Certificate IV in Business Administration with 5 years of admin experience, reception and customer service skills, meticulous data entry and solid MS Office proficiency with inbox management. Apply by 9am Monday 16 March 2026, tailor your CV to show impact and highlight willingness to work onsite, then contact Lauren Haddow with any questions.

• Located North at Playford Offices
• Full time ongoing position
• Varied and rewarding administrative opportunity

So many lives. So many ways. One you.

50,000 lives and counting.

That’s how many South Australians our people support each year.

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?

What you’ll do

This role supports Community Aged Care to deliver quality services efficiently and smoothly through exceptional administrative support and customer service.

You’ll work in a high-volume, fast-paced office environment where initiative matters. You’ll be trusted to manage your workload, think on your feet and escalate appropriately when needed.

You’ll be trusted to make a valuable impact by:

• Managing and redirecting high-volume phone calls (care partners, finance, internal teams) and overseeing email inbox
• Providing professional customer service to clients over the phone and responding to enquiries in a timely manner
• Delivering broad administrative support including filing, stock ordering, data entry, photocopying, postage and document preparation
• Preparing and distributing minutes, mail-outs and marketing materials (including mail merge)
• Supporting finance administration including validation of services, invoice and statement support, and basic accounts tasks
• Logging feedback in Riskman and assisting with quality processes
• Providing in-clinic scheduling and administration back-up support when required

What you’ll bring

To thrive in this role, you will have:

• Certificate IV in Business Administration (or equivalent proven experience)
• 5+ years’ high-level administrative experience
• Strong reception and customer service experience handling diverse customers
• Demonstrated ability to work independently, prioritise tasks and problem-solve
• High attention to detail and accurate data entry skills
• Strong Microsoft Office capability (Outlook, Word, Excel)
• Confidence managing inboxes and high email volumes

We would also love you to have:

• Experience in aged care or community services
• Experience in billing, finance administration or service validation
• Mail merge experience
• Experience using client management systems

Why AnglicareSA?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

● So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.

● So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.

● So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

● Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships

● Grow your skills and career with learning programs, professional development pathways, and education assistance

● Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more

● Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

To apply, simply click the “Apply”* button and submit your application by 9am on Monday 16th March 2026. (direct applications only, no agencies please).

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

For more information, please contact Lauren Recruitment Business Partner, at [email protected]. Please note we do not accept applications via email.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.