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AnglicareSA seeks a Service Support Officer, Clinic Administration Officer, to be the backbone of a busy Adelaide clinic. You’ll handle reception, coordinate clinician schedules for physio, podiatry, OT and others, manage bookings, payments and records, prepare treatment rooms, and support finance administration in a fast paced, client centred environment. Success comes from empathetic customer service, strong time management, the ability to juggle priorities, solid data entry and basic Excel. Bonus points for clinic or reception experience, scheduling, knowledge of AlayaCare or similar systems, and basic accounts exposure. Apply by 9.00am Monday 16 March 2026 via the Apply button, direct applications only. For more information contact Lauren Haddow, Recruitment Partner, on the AnglicareSA careers page; we do not accept email applications.

So many lives. So many ways. One you.

50,000 lives and counting.

That’s how many South Australians our people support each year.

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?

What you’ll do

This is a hands-on clinic administration role where you’ll be the backbone of daily operations. You’ll deliver high-quality administrative and customer service support in a fast-paced clinic environment, ensuring appointments run smoothly, clinicians are supported, and customers receive a professional and welcoming experience.

You’ll work closely with approximately 10 clinicians (physio, podiatry, OT and others) and play a key role in keeping schedules optimised, records accurate, and systems running efficiently.

You’ll be trusted to make a valuable impact by:

• Managing reception and delivering high-quality customer service across phone, email and in-person interactions
• Coordinating clinician schedules, optimising appointment availability and handling bookings, cancellations and payments (HICAPS/EFTPOS/cash)
• Maintaining accurate clinic records and supporting daily clinic operations, including preparing treatment rooms and ordering supplies
• Supporting finance administration including receipting, data entry and account support
• Communicating effectively with clinicians and self-managing tasks in a busy, client-centred environment

What you’ll bring

This is a busy, people-focused clinic environment where empathy is essential. You’ll be part of a collaborative team, supporting clinicians and ensuring customers receive a seamless and professional experience from first contact through to payment and follow-up.

If you enjoy structure, thrive in fast-paced settings and take pride in delivering excellent service, this role will suit you.

To thrive in this role, you will have:

• Strong, empathetic and client-centred customer service skills
• Ability to manage conflicting priorities and work in a fast-paced environment
• Excellent time management, initiative and a self-directed work style
• Basic to intermediate Excel skills
• Accurate data entry and administration capability

We would also love you to have:

• Experience in a clinic or reception-based environment
• Scheduling experience
• Knowledge of AlayaCare or other in house systems
• Exposure to finance systems or basic accounts administration

Why AnglicareSA?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

● So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.

● So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.

● So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

● Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships

● Grow your skills and career with learning programs, professional development pathways, and education assistance

● Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more

● Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

To apply, simply click the “Apply” button and submit your application by 9.00am on Monday 16th March 2026 (direct applications only, no agencies please).

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

For more information, please contact Lauren, Recruitment Business Partner, at [email protected]. Please note we do not accept applications via email.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.