Shopfloor Team Member - The Warehouse, Richmond (Full-time)

JobsCloseBy Editorial Insights

Joining The Warehouse Richmond as a permanent full-time Shopfloor Team Member means delivering memorable customer experiences in a fast paced retail environment, with hours Tue to Thu 1pm to 6pm and Fri to Sat 10am to 2pm. You’ll help with trolley collection, restocking, cleaning, ticketing and frontline service while thriving on teamwork and timely execution. The role offers a team card, Here for Good Leave, Birthday Leave, confidential counseling, clear career progression and sustainability initiatives such as solar powering by 2026. To apply, tailor your resume to retail or hospitality, highlight strong communication and a can-do attitude, show you can lift and stand long hours, and share concrete examples of reliable teamwork and customer focus.

Company Description

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community.  By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

Job Description

We have a permanent full-time position available with the following hours of work

• Tuesday to Thursday: 1pm to 6pm
• Friday and Saturday: 10am to 2pm

As a valued member of Shopfloor team, you will be responsible for ensuring that our customers have a memorable shopping experience.

You will thrive in our fast-paced environment and have a strong work ethic to get the job done on time without compromising service standards. You understand that success is a team effort, whether it's collecting trolleys from the car park, restocking shelves, cleaning areas of the store, ticketing products, or providing excellent customer service.

If you have a passion for providing outstanding customer service and thrive in a team-oriented environment, we encourage you to apply for this position today!

Qualifications

Ideally you will have:

• Some experience in retail, hospitality or a customer facing role - preferable but not essential
• Excellent communication skills
• A positive, can-do attitude
• The ability to undertake some heavy lifting, climbing ladders and being on your feet for long periods of time

Additional Information

Our team is always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.  Did you know by 2026 all our stores, distribution centres and Store Support Office will be solar powered! 

What can The Warehouse offer you?

• Team Card: Your team card gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, and Noel Leeming.
• Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
• Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
• Counseling: Through Benestar, you can access free confidential counseling and advice.
• Career Progression: an excellent steeping stone into other internal opportunities.
• Plus loads more!