Software Engineer (Virtualization Monitoring & Troubleshooting Platform)

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Nexthink is seeking a Software Engineer to design, implement, and support a virtualization monitoring and troubleshooting platform in Lausanne, on a full-time hybrid basis. The role covers backend Java, frontend with React and TypeScript, and connectors to external systems for data collection across virtualization environments. You will contribute to architecture, participate in agile ceremonies, and engage in L3 support while advancing observability and AI driven efficiency. Requirements include 5+ years of software engineering, a CS degree, strong Java, API design (REST/GraphQL), cloud experience (AWS preferred), Git and CI/CD, and excellent English. Nice to have: virtualization tech, PowerShell, Kubernetes, automated testing. In your application, highlight end-to-end delivery, measurable impact, collaboration, and fit with Nexthink’s hybrid culture and a global team, plus willingness to relocate if needed.

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

Our project focuses on developing, maintaining, and supporting a solution that enables customers to efficiently monitor and troubleshoot virtualization environments. This platform offers deep visibility and actionable insights, enabling IT and operations teams to ensure optimal performance, reliability, and stability across complex virtual infrastructures. 

The solution involves building backend and frontend services, as well as connectors to third-party systems, allowing seamless integration and comprehensive data collection across diverse virtualization ecosystems. 

Responsibilities 

• Design, implement, deliver, and validate new product features across backend, frontend, and integration layers. 
• Discover, develop and maintain connectors to external systems and APIs, ensuring reliable data exchange. 
• Support and enhance existing features, ensuring scalability, performance, and maintainability. 
• Participate in L3 support activities, collaborating with other teams to troubleshoot and resolve issues. 
• Contribute to architecture and design discussions, influencing best practices and technical decisions. 
• Collaborate within an agile, iterative environment, actively participating in sprint ceremonies and roadmap planning. 
• Use and promote AI on a day-to-day basis, and advocate for improving efficiency and best practices within the team.

Qualifications

• BSc or MSc in Computer Science or equivalent professional experience.
• 5+ years of experience in a Software Engineer role with a strong ability to design, implement, test, and maintain product features end-to-end.
• High proficiency in modern Java for backend development. 
• Some experience with frontend technologies (ideally ReactJS and TypeScript). 
• Solid understanding of API design, discovery and integration of 3rd party apis (RestAPI, GraphQL) and all that comes with it(resilience, pagination, etc).
• Knowledge of cloud environments (AWS, Azure, or GCP; AWS preferred). 
• Experience with observability tools (e.g., Datadog).
• Comfortable using Git and CI/CD build tools. 
• Exposure to or experience with Artificial Intelligence (AI) concepts, tools, or integrations. 
• Passion for continuous improvement, lean processes, and high-quality engineering. 
• Motivation to tackle complex technical challenges and learn new technologies. 
• Excellent written and spoken English, strong communication and collaboration skills. 

Nice to Have 

• Expertise in refactoring and automated testing. 
• Experience working with virtualization technologies (Citrix, Omnissa, AVD, VMware, Hyper-V, or similar). 
• Experience with PowerShell scripting for automation and system management. 
• Practical experience with Kubernetes and Docker. 

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package.
• 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station
• 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• 🤸 Free access to a fitness centre inside the building.
• 🚞 Reimbursement of the half-fare travel card for public transport. 
• 🧑‍🏫 Reimbursement up to 50% of the cost of French classes.
• 🍉 Fresh fruit, cookies, and soft drinks as well. 
• 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• 📣  Bonuses for referring successful hires after three months of continuous employment.
• 🚚 We offer a relocation package to people who are coming from another country.

 
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.