Store Manager

The Work for Mountain Warehouse Homebush Store Manager

Mountain Warehouse is seeking a Store Manager to lead its Homebush location in Australia. The role sits within the Australia Retail department as a permanent, full-time, onsite position reporting to Lincoln Batt. This is a hands-on leadership post that would suit a proven retail professional who loves developing people, hitting sales targets, and delivering strong customer experiences.

As the store’s leader, you’ll take ownership of the shop’s overall results and day-to-day running, setting a tone of energy and service that motivates the team. You’ll balance driving sales with maintaining high standards of visual merchandising and store upkeep, while ensuring a safe and compliant environment. Your days will blend coaching, operations, and relationship-building with customers and the local community to reinforce Mountain Warehouse’s brand presence.

Operational excellence will be second nature as you guide your team through recruitment, training, and ongoing development, ensuring everyone has the tools and knowledge to shine. You’ll use commercial insight to manage budgets, embed loss-prevention processes, and protect profitability, all while modelling open communication and teamwork across all levels of the store.

The Right Candidate for the Homebush Store Manager Role

Here's who Mountain Warehouse would like to meet for this role:

• Passionate about delivering outstanding customer experiences
• A confident and experienced retail manager who thrives on motivating and empowering teams
• Skilled in managing diverse personalities with diplomacy and adaptability
• An excellent communicator, able to convey expectations and feedback clearly at all levels
• Results-driven, with a sharp focus on achieving sales and performance goals
• Solutions-focused, addressing challenges proactively while aligning with company policies
• Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike
• Energetic and determined to tackle tasks with excellence, driving success for the team and business

Pay and Practical Details for Homebush Store Manager

There is a monthly bonus scheme that rewards performance on top of a base salary, giving you the chance to increase earnings as targets are met. In addition, staff receive a 50% discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance. A generous colleague referral incentive is on offer, and the company provides a stable, supported environment with length-of-service awards to recognise loyalty.

The role is a full-time, permanent position based in Homebush, with on-site responsibilities. The description notes reporting to Lincoln Batt, and the duties cover leadership, store operations, customer experience, and community engagement as part of the day-to-day remit.

Advice for Applicants for Mountain Warehouse Homebush Store Manager

Lead with your store leadership successes up front on your resume. Start with a concise summary of a store you managed, the sales targets you hit, and the team you built or developed, focusing on the impact your leadership had on customer service and profitability.

Show how you prove the must-have skills with concrete examples. Describe a time you motivated a diverse team, handled a tricky customer situation, and communicated expectations across levels. Include specifics about how you measured success and what outcomes followed.

Be ready to talk through how you approach loss prevention, risk assessments, and budget management. Prepare a short case where you identified a risk, implemented a process, and saw measurable improvements in safety, compliance, or profitability.

Ask a pointed question about the role and store success. For example, inquire how the Homebush store measures success beyond sales targets, and what local community initiatives have helped build customer loyalty in that market.