Store Manager (Non-Optom) -

Boots Opticians is seeking a Store Manager to lead its Horsham store in West Sussex. The role is full-time and onsite, based at 39 West Street, Horsham, RH12 1PP, and sits in the Boots Optics division. The job calls for a capable retail leader who can blend customer care with store performance in a busy optical environment. If you enjoy guiding a team, shaping a welcoming service, and keeping a store running smoothly, this could be a good fit.

As the Store Manager, you’ll run the daily operations of the Horsham store, ensuring customers get excellent service while meeting sales and service standards. It’s a hands-on leadership role that requires you to work across weekdays and weekends, with a typical week around 37.5 hours. The posting highlights experience in people management, talent development, and retail operations as key strengths for this position.

Leading the shop floor in Horsham

In this role, you’ll steer the store’s day-to-day performance, balancing customer service with operational demands. You’ll set the tone on service delivery, supervise the sales floor, and ensure the shop maintains proper standards for how products are presented and displayed.

You’ll lead and develop the team, planning rosters, coaching colleagues, and helping staff grow their skills. Managing people and operations goes hand in hand, and you’ll be responsible for creating a positive environment where your team can hit targets and deliver consistent customer experiences.

Working in Boots Opticians means collaborating with optical professionals to support customers with eyewear and related services. You’ll help ensure procedures align with brand standards while keeping the store safe and well organized for both staff and customers.

What Boots looks for in a store leader

The posting does not spell out a fixed set of must-have qualifications. The role implies leadership in a retail setting and the expectation to manage a team, drive sales, and oversee daily operations in an optical store. If you’ve run a busy retail space and can show results from past roles, that will help your application.

Similarly, there are no explicit nice-to-haves listed. The emphasis is on leadership, people development, and store operations within a Boots Opticians context, so experiences in coaching staff, scheduling, and maintaining standards will likely matter.

Where you’ll fit in the schedule, location and logistics

Location and hours are clear: the role is based at 39 West Street in Horsham, West Sussex, RH12 1PP, within the Boots Opticians network. It’s a full-time, onsite position requiring around 37.5 hours per week, with a shift pattern that covers both weekdays and weekends.

The store is listed as 3040 in Horsham – West St, with regional details pointing to OPT108 for South East England. The job is in the Optics division, under the broader Boots brand, and the area encompasses both the Horsham location and surrounding region; this is a day-to-day leadership role that may require flexible scheduling to cover weekend shifts.

There are no travel, visa, or license requirements specified in the posting, and the listing does not mention any additional benefits or pay figures.

Tips to stand out for this Boots Opticians Store Manager role

First on your resume, lead with a concise snapshot of your leadership in retail, especially if you’ve run a store or managed a team that delivered measurable results. If you’ve worked in optical or health-and-beauty retail, name that upfront and quantify outcomes where possible. The goal is to show you’ve steered a team and influenced store performance from the front line.

How to prove the must-have skills: share concrete examples of how you managed people, planned rosters, coached staff, and achieved sales or service targets. Tie those stories to the core capabilities Boots is looking for, leading teams, developing talent, and running day-to-day operations in an optical setting.

What to prepare for in interviews: you should be ready to discuss how you handle weekend coverage, balance service with operational duties, and coach a team to deliver great customer experiences in a busy optical store. Have clear anecdotes that illustrate customer care, staff development, and adherence to standards in retail.

A smart question to ask: inquire about what success looks like in the first 90 days and how the Horsham store collaborates with the Boots Opticians network for training and standards. A question along those lines shows you’re thinking about impact, teamwork, and how to align with broader Boots practices while managing weekends and peak periods.