Store Manager - Plush

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Plush is seeking a passionate Retail Store Manager for the new Shepparton Showroom, a full‑time onsite role focused on leading, coaching and inspiring the sales team to meet targets while delivering operational excellence and strong customer experiences. You will drive sales through excellent service, deep product knowledge, and timely issue resolution, while maintaining showroom standards and safety. Collaborate with the Regional Sales Manager to implement growth strategies and ensure policy adherence. Plush offers a competitive salary with uncapped commissions, ongoing training and development, and a supportive, innovation‑driven culture. To apply, tailor your resume to show success in furniture or high‑value item sales, team coaching, and measurable results, plus a plan for launching a new showroom.

Company Description

With over 350,000 happy customers, 24 years of experience and 45 showrooms nation-wide, Plush staff pride themselves on being Australia’s sofa specialists.

Plush first opened its doors in Nunawading, Victoria in October 2000. The original concept for Plush or as it was known then, Plush Leather, was to provide customers with designer leather sofas at affordable prices. As one of Australia's first specialist sofa providers, Plush Leather imported leather sofas direct from Italy and Asia, ensuring it had a competitive advantage over design, quality and price.

Fast-forward to today and we continue to elevate the network through our product offering, store refurbishments and an incredible buying team that leverages both custom designs and world-leading manufacturers to deliver quality and style for our customers.

Join Plush today and discover the beauty of working for a prominent Australian retailer.

What We Offer:

• Competitive salary with generous uncapped commission. 
• Continuous training and career development opportunities.
• A supportive team environment that values innovation and improvement.

Job Description

We are looking for a passionate and dynamic Retail Store Manager for our new Shepparton Showroom to lead, coach, and inspire the sales team to achieve individual and team sales targets.

In this role, you will create a positive and motivating environment while ensuring operational excellence in your showroom.

Key Responsibilities:

• Lead and develop the showroom sales team, fostering a culture of positivity and collaboration.
• Drive sales performance by utilizing your expertise in customer service and product knowledge.
• Ensure timely resolution of customer complaints and adherence to company policies and procedures.
• Collaborate with the Regional Sales Manager to develop and implement strategies that maximize sales and enhance customer satisfaction.
• Maintain showroom standards, ensuring compliance with visual merchandising and safety regulations.

Qualifications

• Previous sales experience, ideally selling furniture or high-value items such as jewellery, cars, bedding, luxury goods / travel, etc. 
• Strong interpersonal skills with a positive attitude and a growth mindset.
• Excellent organizational abilities and a proactive approach to problem-solving.
• Commitment to coaching and developing team members for success.

If you’re ready to make a significant impact in a thriving organization, we want to hear from you!