Strategy & Business Operations Senior Associate

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Culture Amp is seeking a Strategy & Business Operations Senior Associate in Melbourne for a high-impact onsite role that partners directly with senior VPs and the Executive team to turn long-term strategy into daily execution. You’ll design and run leadership forums, own key priorities end to end, advise on operating models, plan market analyses, and lead experimentation to accelerate learning. You’ll operate as a high-leverage internal consultant, leverage cross-functional partnerships with Analytics, Finance and Ops, and rely on data to stress-test assumptions. Ideal candidates bring 8+ years of high-performance experience with 2+ years in leadership, first-principles thinking, comfort with ambiguity, and strong data fluency (SQL or Excel). To apply, tailor your resume to show cross-functional impact, provide concrete examples, and highlight customer focus and collaboration, plus a commitment to Culture Amp’s DEI and wellbeing initiatives.

Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

The Opportunity Join Culture Amp as a high-impact Senior Associate within our Strategy & Business Operations (SBO) team. This isn't just an execution role; it’s a seat at the table for a strategic operator ready to take on ambitious challenges. You will partner directly with senior VPs and the Executive team, working cross-functionally and influencing direction to bridge the gap between long-term strategy and daily execution. You will work closely with the rest of our Bizops team, and partner with Analytics, Finance and the wider Operations team, reporting into the SVP, Finance and Business Operations

You’re excited about this opportunity because you will…

• Build: Design, implement and drive effectiveness in leadership operations and key forums, ensuring we build the right feedback loops, and accelerating our learning and decision making through clear insights, artefacts and forums.
• Take Ownership: You take full ownership for steering key priorities from ideation to delivery, acting as a high-leverage internal consultant to unblock critical issues.
• Advise and influence: Advise leadership on execution models using first-principles thinking, asking questions with curiosity to drive change across the business.
• Plan: Coordinate strategy, planning and market analysis, sharing information to help us move quickly with confidence.
• Have an experimentation mindset: Transform strategies into experiments and pilots, helping the team break down messy problems and learn faster through feedback.
• Analyse: Leverage deep analytical acumen to pressure-test assumptions and engage in honest conversations about data that keep us on course.
• Collaborate: Amplify others by influencing without authority and putting cross-functional partners in positions to succeed.

We’re excited about you because…

• You solve problems through a “first principles” approach: You solve problems innovatively by resisting the status quo and remain open to new ideas and diverse viewpoints.
• You have high conviction: You have the courage to be vulnerable and thread the big picture into small steps to achieve near-term success.
• You are customer focused: You identify pain points and lead with the customer front of mind to build strategies that drive the business forward.
• You can operate in ambiguity: You operate comfortably at both 10,000 meters and 1 meter, getting into the weeds while keeping the long-term vision clear.
• You can hold and negotiate competing ideas: You navigate competing points of view and trade-offs, seeking and acting on feedback to uncover the best path forward.
• You are data-driven: You let data win arguments and are comfortable pulling your own insights in SQL or modeling in Excel.
• You are a leader: You bring 8+ years of high-performance experience and 2+ years of leadership to drive systemic improvement.

What Success Looks Like

• Systemic Improvement: Our playbook for defining and executing against our strategic objectives becomes a repeatable machine that connects high-level strategy to action
• Trusted Partnership: You become the "go-to" partner for leadership, creating an environment of trust where people own their decisions.
• Clarity of Direction: Leadership decision-making is measurably faster and sharper due to the narratives and artefacts you produce, and the forums you facilitate

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
• Team budgets dedicated to team building activities and connection
• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
• Extended year-end breaks: An extended refresh period at the end of year
• Excellent parental leave and in work support program available from day 1 of joining Culture Amp
• 5 Social Impact Days a year to make a positive impact on the community outside of work
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
• Medical insurance coverage for you and your family (Available for US & UK only) 

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. 

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact [email protected].