Supervisor - Leicester Fosse Park (24 hours)

JobsCloseBy Editorial Insights

Rituals is seeking a Supervisor or Rituals Expert for a 24 hour weekly role at Leicester Fosse Park. You’ll be a lead sales advisor, mentor Rituals Advisors, and partner with the Store Manager and Assistant Manager to deliver the feel good experience and hit store targets. The ideal candidate is high energy, low ego, has humour, and can connect with customers while lifting the team. Requirements include supervisory or team lead experience in retail or hospitality, proven KPI success, strong customer service, decisive decision making, and an organized, detail oriented approach. To apply, tailor your CV to show leadership and coaching impact, highlight luxury retail or cosmetics experience, cite concrete sales results, and include a brief note on why Rituals excites you and how you would foster a welcoming store atmosphere.

Job Description

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!

On top of that, you have:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.