Team Support Officer (12 month FTC)

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Wesfarmers is seeking a Team Support Officer on a 12-month full-time contract based in Perth CBD, reporting to the Claims Administration Lead, to provide timely data entry and claims administration support for Group TeamCover while ensuring self-insurance compliance. The role covers data processing, payments, claims registration, document management and general administration, with opportunities to streamline processes and contribute to a Great Work, Great Place to Work culture in a flexible environment that offers work from home options. The ideal candidate will have proven data entry and admin experience in fast-paced settings, strong attention to detail, MS Office proficiency, and ideally SIMS or claims exposure, plus collaborative, learning-minded and interpersonal skills. To apply, combine your cover letter and resume into a single document, highlight relevant claims or workers’ compensation experience, and show how you would contribute to Wesfarmers’ values and process improvement, noting that interviews may begin before the closing date.

• Data entry and claim administration role
• Flexible, supportive work environment and work from home options
• 12-month full-time contract role based in Perth CBD
• Attractive team member benefits

At Wesfarmers, we’re self-insured for workers compensation. Group TeamCover manages this important function by engaging and collaborating with our diverse businesses. We aim to minimise the impact of workplace injuries and achieve positive outcomes for both our team members and our business.

Reporting to our Claims Administration Lead, this role will support Wesfarmers Group TeamCover through the provision of timely and accurate administrative, claims management support ensuring compliance with self-insurance licencing requirements and claims management practices at all times.

Key responsibilities:

• Deliver accurate and efficient data processing and claim support to our claims team including:
• Data entry and administration
• Processing of payments
• Claims registration
• Document management
• Assistance with claims administration functions
• Continuously review and improve administration and payment processes to ensure these remain efficient and effective
• Provide general office administration support
• Undertake projects and activities supporting the claims team as required
• Create and foster an environment that aligns with our goal of GTC, Great Work, Great Place to Work 

Skills experience required:

• Experience in data entry and administration support within a fast-paced environment 
• Claims support experience in a workers’ compensation or general claims environment highly desirable
• Outstanding attention to detail and data accuracy
• Proficiency in the Microsoft Office suite
• Experience using SIMS (claims management system) desirable
• Strong organisational and interpersonal skills
• Ability to work collaboratively in a team
• A genuine interest and passion to learn and develop new skills

About Wesfarmers

As one of Australia’s largest listed companies, we’re proud of our longstanding contribution to Australians. We continually reinvent ourselves and invest in the businesses we own and operate, including leading retailers like Bunnings, Kmart, Target, Officeworks and Priceline. We also have an online offering, including OnePass and the Group shared data asset. Our work doesn’t stop there, we operate in the industrials sector which supplies the nation with chemicals, energy and fertilisers, and industrial and safety products. And we participate in an integrated lithium joint venture, including the operation of a mine and concentrator and the development of a refinery.

Join the team at Corporate Office which provides support and advice across the Wesfarmers Group.

The Corporate Office provides corporate services and support to the autonomous businesses within the Wesfarmers Group, enabling the achievement of Group objectives. It leads capital allocation and portfolio management for the Group and focuses on leveraging and enhancing the Group’s reputation to support attraction and retention of talent, securing investment opportunities and maintaining a low-cost capital. To do this, we need great people, working together and role modelling our values and ways of working.

Next steps

If this sounds like your next career move, please combine your cover letter and resume into one document and click on the ‘Apply’ button. Please note that we may commence interviewing of candidates prior to this closing date.