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Technical Writer

TSMG
1 day ago
Full-time
On-site
Amersfoort, 09

JobsCloseBy Editorial Insights

Tech Writer at TSMG is an onsite role in Amersfoort shaping and maintaining documentation across help centers, collaborating with engineers and product managers to keep content current and user friendly. Publishing workflows, SEO optimization, and multiformat content with diagrams and videos, along with ongoing process improvement. Ideal candidates bring 3 to 4 years of technical writing, strong technical aptitude, excellent communication, and proven ability to manage multiple knowledge bases with global stakeholders. To apply, provide a portfolio of help articles and specs, evidence of cross functional collaboration and localization, and measurable usability improvements; tailor your resume to show outcomes and readiness to thrive in a fast paced environment.

Role Overview

The Technical Writer plays a key role in creating clear, concise, and comprehensive documentation while managing and maintaining multiple knowledge bases. This role involves developing, updating, and publishing help center articles, specification sheets, assembly manuals, presentations, and web content. The position works closely with internal stakeholders to ensure high-quality documentation that serves as a reference for learning and operational use.

Core Competencies

  • Write, publish, and maintain high-quality technical content for online and print formats, including written, video, and graphical materials (e.g., diagrams, flowcharts)
  • Manage documentation production and publishing workflows
  • Collaborate with engineers, product managers, field teams, and repair technicians
  • Identify user needs, use cases, and success metrics to prioritize content
  • Audit existing documentation against current processes and update as needed
  • Capture knowledge, decisions, and processes in a clear, user-friendly format

Additional Responsibilities

  • Help Center & Knowledge Base Management
  • Manage and maintain multiple help centers and knowledge bases
  • Ensure content accuracy, structure, discoverability, and usability
  • Apply SEO best practices to improve content visibility and user experience
    • Documentation Creation & Maintenance
  • Create and maintain technical documentation such as help articles, specification sheets, and assembly manuals
  • Ensure documentation aligns with internal standards and reflects current processes
    • Cross-Functional Collaboration
  • Work closely with product management, engineering, quality assurance, and other stakeholders
  • Ensure documentation reflects the latest product features, updates, and best practices
    • Continuous Improvement
  • Identify opportunities to improve documentation quality, tools, and workflows
  • Implement best practices to ensure consistency and scalability
    • Translation & Localization
  • Coordinate translation and localization of documentation for global audiences
  • Work with translation vendors and review localized content for accuracy and consistency

Skills & Attributes

  • 3–4 years of experience in technical writing and documentation
  • High school diploma or equivalent (minimum)
  • Strong technical aptitude and comfort working with complex systems
  • Excellent written and verbal communication skills
  • Ability to communicate effectively across global teams and organizational levels
  • Comfortable working in a fast-paced, changing environment
  • Strong attention to detail and problem-solving skills
  • Self-motivated, proactive, and able to work independently
  • Passion for learning and continuous improvement