Technician - HcD

JobsCloseBy Editorial Insights

Orica is hiring a Technician - HcD to provide field support for the Hypercharge Drive service in the Macraes region, NZ. The role covers site visits for training, audits and maintenance, plus on call and onsite breakdown support, while building strong relationships with customer contacts. You will follow maintenance plans, assist with Hypercharge Drive implementation, and respond promptly to maintenance requests. Requirements range from a tertiary or technical qualification with up to two years post qualification to substantial experience without formal qualifications. Travel may be required; some systems experience with SAP, SF or Concur is a plus. Highlight safety, reliability and customer focus in your application and show you can work independently while collaborating across teams in a global, inclusive company.

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About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. 

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

The Technician - HcD provides field support for the Hypercharge Drive service in Region by ensuring periodic site visits for training, audits, reviews and maintenance support at the agreed service level, in addition to providing phone and onsite support to the customers due to emergency call-outs/breakdowns

What you will be doing

Key Accountabilities Complies to maintenance management plans for all assets Assists in Implementation of Hypercharge„¢ Drive within the region Provides first point of contact for Hypercharge breakdown support Develops strong/close relationships with key customer personnel Provides prompt follow up of customer queries/complaints and maintenance requests

What you will bring

With tertiary or technical qualification - up to 2 years experience post qualification.
Without formal qualifications - up to 10 years of administrative experience, or allocation of  work to operators.

Role dependent - technical &/or functional business system applications required for tasks (e.g. SAP, SF, Concur, analytics/visualisation tools, engineering software, etc.) 

Role dimensions

Span of control:
* Headcount – X Direct

Sphere of influence:
* Team / Discipline level SME

Travel requirements:
* Role dependent

Your qualifications

Insert tertiary qualification required for role (e.g. Accountant must have a tertiary degree in an Accounting discipline, an Engineer must have a tertiary degree in an Engineering discipline)
OR
Technical qualification / legistlative / SHES certification

How you shape and influence others

* Demonstrates courage, resilience and flexibility
* Strong reputation for integrity, ethics, personal values and solid character 
* Solid interpersonal & communication skills
* Self-aware and open to feedback 
* Work effectively across teams
* Able to work independently with only targeted supervision
* Productive without compromising quality  
* Highly reliable and motivated to excel
 

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.