Terminal Operations Manager

JobsCloseBy Editorial Insights

KiwiRail is seeking a confident, people focused Terminal Operations Manager to lead the Mt Maunganui terminal, ensuring safe, efficient freight movement and reliable service for customers. You will coach and develop staff, manage resources and costs, and uphold safety standards while making sound decisions under 24/7 on-call pressure. The ideal candidate has experience in operations or logistics in a fast environment, strong leadership and coaching ability, a track record of safety and incident investigation, and a NZ driver’s license. To apply, tailor your CV and cover letter to demonstrate leadership impact and safety outcomes, and submit by Friday 6 February, noting NZ residency or citizenship is required.

He kōrero mō mātou | About us

At KiwiRail, we connect New Zealand through safe, reliable, and sustainable rail freight services. Every day our teams help communities and businesses stay connected, ensuring goods move efficiently across the country while reducing our environmental footprint.

He whakamārama mo te tūranga mahi | About the role

We are looking for a confident and people-focused Terminal Operations Manager to lead our freight terminal in Mt Maunganui.

• Lead the safe and efficient movement of freight in and out of the terminal
• Manage, coach and develop terminal staff to support high performance
• Ensure resources are used effectively and operational safety standards are met consistently
• Make sound decisions under pressure and influence positive outcomes
• Maintain strong service delivery to our customers and internal partners
• Work Monday-Friday day shift, with an on-call component supporting  24/7 operations

Ngā pukenga e rapu nei mātou | What you will bring

• Experience in operations, logistics, or a similar fast-paced environment
• Strong people leadership skills with the ability to build high performing teams
• A visible commitment to health, safety, and wellbeing
• Confidence managing performance, coaching leaders, and supporting staff development
• Clear communication skills and the ability to collaborate with customers and stakeholders
• Experience investigating incidents and driving practical improvements
• Roster planning and resource/cost management capability
• A full, clean Driver License

Nōu te rourou | What’s in it for you

• 5 weeks annual leave
• Competitive salary and benefits package
• Leadership development and genuine career progression pathways
• Supportive, team-focused environment that values safety and wellbeing
• The chance to contribute to New Zealand’s critical freight network
• Access to NZR Welfare everyday healthcare refunds for you and your family
• Retail Partner discounts + Interislander and Scenic train discounts

Kua rite, kia rite | Ready to Make a Difference?

KiwiRail is proud to be building a diverse and inclusive workforce. We welcome applicants from all backgrounds, experiences, and perspectives.

Applications close: Friday 6th February (unless filled sooner)

Apply now with your CV and cover letter.

Please note: Applicants must be NZ Residents or Citizens.