Test Manager

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Synechron is seeking an experienced Test Manager to lead testing for a Cards Migration program covering credit, debit and prepaid cards, onsite in Sydney. The role defines the test strategy, governance, and regulatory compliance including PCI-DSS and data privacy, delivering a migration with minimal customer impact across geographies. You will own migration test plans, coordinate domain testing (card lifecycle, BIN migrations, scheme certifications, data migration), and oversee SIT and UAT while managing teams and vendors. Requirements: 10+ years in Testing with 3–5 years as Test Manager on large transformations, cards domain expertise, PCI-DSS knowledge, and tools like Jira, ALM, Zephyr, TestRail. To apply, tailor your resume to show migration leadership, data reconciliation, and stakeholder collaboration; include metrics. Synechron values diversity and equal opportunity.

We are seeking an experienced Test Manager to lead end‑to‑end testing for a large‑scale Cards Migration program, covering credit/debit/prepaid cards. The role is responsible for defining test strategy, managing complex test phases, ensuring regulatory compliance, and delivering a high‑quality migration with minimal customer impact across channels and geographies.

Key Responsibilities

Test Strategy & Governance

• Define and own the overall test strategy for cards migration, including functional, integration, regression, performance, UAT, and cutover testing.
• Establish test governance, quality metrics, entry/exit criteria, and reporting mechanisms for senior stakeholders.
• Ensure alignment with regulatory, security, and compliance requirements (PCI‑DSS, data privacy, audit readiness).

Migration & Domain‑Specific Testing

• Lead testing for end‑to‑end cards migration, including:
  • Card lifecycle (issuance, activation, authorization, clearing, settlement, disputes)
  • Customer data migration and reconciliation
  • BIN migrations, scheme certifications (Visa/Mastercard/Amex)
  • Switch, processor, and host system integrations
• Validate parallel run, data validation, and reconciliation strategies to ensure zero/low customer impact.

Test Planning & Execution

• Build and manage detailed test plans, schedules, environments, and dependencies across multiple systems and vendors.
• Oversee system integration testing (SIT), UAT, and production readiness for migration waves.
• Drive defect triage, root cause analysis, and quality risk management.

Stakeholder & Vendor Management

• Work closely with business, product, technology, operations, and external vendors/processors.
• Coordinate with card schemes, payment processors, and third‑party vendors for certifications and testing sign‑offs.
• Provide clear status reporting, risk assessments, and mitigation plans to leadership.

Team Leadership & Delivery

• Lead and mentor onshore/offshore test teams, ensuring consistent quality standards.
• Drive test automation and efficiency where applicable for regression and migration validation.
• Support cutover planning, go‑live readiness, and post‑migration validation.

Required Skills & Experience

Experience

• 10+ years in Testing / Quality Engineering, with at least 3–5 years as Test Manager on large transformation programs.
• Strong experience in Cards domain (Credit/Debit/Prepaid) and large‑scale migration programs.
• Proven track record managing complex, multi‑system, high‑risk migrations.

Domain & Technical Skills

• Deep understanding of cards processing flows, authorization, clearing & settlement, disputes, chargebacks.
• Experience with core banking, card management systems, payment switches, and processors.
• Knowledge of PCI‑DSS, data privacy, and regulatory compliance in payments.
• Familiarity with test management tools (e.g., Jira, ALM, Zephyr, TestRail).

Leadership & Communication

• Strong stakeholder management and communication skills.
• Ability to make risk‑based quality decisions under tight timelines.
• Experience working in Agile / Hybrid delivery models.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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