Therapy Coordinator

JobsCloseBy Editorial Insights

Early Start Australia in Elizabeth, SA is hiring a full-time Therapy Coordinator onsite to be the contact for children and families. You’ll manage therapist schedules, respond to inquiries, maintain confidential records, support accounts receivable and NDIS processes, assist clinicians with admin, and perform data entry while building relationships with clients. Essential: experience with practice management software, NDIS knowledge, strong customer service and communication, attention to detail, MS Office, and the ability to multi-task. Compliance includes Working with Children Check, National Police Check, NDIS Worker Screening and CPR First Aid. Tips: tailor your resume to highlight scheduling and admin skills, quantify outcomes, note Elizabeth availability, and confirm compliance.

Job Description

Therapy Coordinator | Elizabeth, SA

Be the Friendly Face That Makes a Difference

At Early Start Australia, we're passionate about helping children and families achieve meaningful outcomes. We are seeking a highly organised and customer-focused Therapy Coordinator to join our supportive team in Elizabeth, South Australia.

This is an exciting opportunity to play a key role in supporting our clinicians and ensuring families receive an exceptional service experience from their very first interaction with our clinic.

About the Role

As a Therapy Coordinator, you will be the first point of contact for children, families, and referrers accessing our services. Working within a collaborative multidisciplinary environment, you will provide administrative support that helps our clinical team deliver high-quality care.

This role is ideal for someone who enjoys building strong relationships, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service. an

Key Responsibilities

• Provide a welcoming and professional experience for clients and families
• Manage therapist schedules and appointments across clinic and community settings
• Respond to enquiries via phone, email, and online channels
• Maintain accurate and confidential client records
• Support accounts receivable processes and NDIS claiming requirements
• Assist clinicians with administrative tasks related to service delivery
• Complete data entry, document preparation, and general administrative duties
• Build and maintain positive relationships with clients, families, and stakeholders

What We Offer

✅ Supportive and collaborative team culture

✅ Opportunities for ongoing learning and career development

✅ Access to a national administration network for bookings, invoicing, and NDIS support

✅ Diverse and rewarding work where you can make a genuine impact

✅ Employee wellbeing initiatives and staff benefits

✅ The opportunity to contribute to positive outcomes for children and families

About You

To be successful in this role, you will have:

• Previous experience using practice management software (essential)
• Knowledge of NDIS administration processes or similar funding systems
• Strong customer service and communication skills
• High attention to detail and organisational skills
• Proficiency in Microsoft Office, including Outlook, Word, and Excel
• The ability to manage competing priorities and work independently
• A proactive attitude and commitment to continuous improvement

Essential Compliance Requirements

• Working with Children Check
• National Police Check
• NDIS Worker Screening Check
• Current CPR and First Aid Certification

Why Join Early Start Australia?

At Early Start Australia, we believe that great outcomes start with great people. We foster a culture of collaboration, respect, and professional growth, where every team member is valued and empowered to make a difference.

If you're looking for a rewarding administrative role where your work directly supports children and families, we'd love to hear from you.

Apply today and become part of a team that's making a positive impact every day.