Traffic coordinator
TVHJobsCloseBy Editorial Insights
TVH is seeking a Traffic Coordinator in Dubai to oversee daily transport operations at our new warehouse, mastering GI/GO customs management, GCC export coordination, shipment documentation, cost control and claims, and carrier KPIs with regular reviews. You will lead a small team of one to two traffic and logistics admins and drive continuous improvement through 1WOW projects while ensuring compliance with Free Zone rules. The ideal candidate has proven transport coordination or freight forwarding experience, strong Free Zone and GCC knowledge, excellent data and KPI discipline, and solid English communication. To apply, tailor your CV to highlight customs declarations, landed costs, OTIF results, cost quotes, and leadership, and show how you align with TVH’s people-first culture.
Due to our continuous growth and the exciting launch of our brand-new warehouse facility, we are looking for a traffic coordinator to join our expanding team.
Your role and responsibilities
As our Traffic coordinator, you will oversee daily transport operations, manage exceptions, and drive compliance. Your main focus areas:
Free Zone Customs & Compliance: Take ownership of Gate-In / Gate-Out (GI/GO) customs management, ensuring that customs declarations on receipt, duties, and stock-out declarations are fully compliant with Free Zone regulations. Maintain daily contact with customs brokers.
Regional Export Coordination: Oversee and optimize complex export processes to countries across the GCC region, ensuring all specific regional documentation and compliance standards are met.
Shipment & Document Management: Ensure all shipments are dispatched as planned with the right carriers. Guarantee correct outbound data manifestation, complete transport documentation, and accurate label generation via carrier software.
Cost Control & Claims: Request spot quotes for ad-hoc shipments to maximize cost-effectiveness. Register inbound shipments to track landed costs, ensure correct transport invoicing (including credit note management), and recover costs for damaged or delayed goods.
Carrier Management & KPIs: Track transport performance and financial figures (OTIF, Linehaul timeliness, etc.). Organize regular operational reviews with key carriers and participate in quarterly Corporate Traffic QBRs.
Continuous Improvement: Ensure internal operational work instructions are fully applied, propose optimization suggestions (1WOW), and participate in transport-related projects (e.g., carrier implementation, system changes).
Team Leadership: Actively manage, motivate, and support a small team (1–2 traffic/logistics administrators) to ensure a skilled and efficient workforce.
How to succeed / Your profile
Proven experience in transport coordination, traffic management, or freight forwarding, preferably within a Free Zone environment.
In-depth knowledge of GI/GO customs procedures and export regulations specific to the GCC region.
Strong analytical skills with a sharp eye for data quality, KPI monitoring, and transport cost control.
A natural problem-solver who thrives in exception management and rapid conflict resolution.
Strong interpersonal skills.
Excellent communication and negotiation skills in English.
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
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