Training and Assurance lead - Temporary Opportunity up to 12 Months

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Transport for NSW is hiring a Training and Assurance Lead for a 12 month fixed term, full time role based at Macquarie Park with hybrid working. You will design, develop and deliver training and operational readiness initiatives to prepare stakeholders for the RegSTAR program, including needs analyses, learning materials, engaging content for varied audiences, change management, journey mapping and facilitating sessions for internal and external stakeholders. The ideal candidate has experience delivering training in large scale transformation or technology programs, strong stakeholder engagement and the ability to turn insights into practical learning solutions that drive adoption. To apply, tailor your CV with concrete examples of capability uplift and adoption outcomes, review the role description and information pack, and submit before 11:59 PM Monday 29 June 2026, highlighting your fit with inclusion, flexibility and the organisation’s customer focused approach.

You want to play a part in making NSW a better place to work, live and travel.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Design, develop, and deliver training and operational readiness initiatives to prepare stakeholders for the successful implementation of the RegSTAR program.

Conduct training needs analyses to identify capability uplift requirements across impacted stakeholder groups
Design and develop learning materials, including training guides, user documentation, and support resources
Create and deliver engaging training content tailored to different audiences
Support operational readiness and change management activities to enable smooth program adoption
Map customer and user journeys and translate them into effective learning experiences
Facilitate training sessions for internal and external stakeholders

This is a 12-month fixed-term, full-time position based at the Macquarie Park office, with hybrid working arrangement.

For more information on this position and business unit, view the role description and information pack.

About you

•Experience delivering training and readiness activities in large-scale transformation or technology programs
•Strong stakeholder engagement and facilitation skills across diverse groups
•Ability to design and deliver learning solutions (not just materials)
•Experience supporting operational readiness and adoption outcomes
•Ability to identify capability gaps and implement practical solutions
•Proven hands-on experience in training, learning, or operational readiness delivery
•Strong communication, facilitation, and stakeholder engagement skills
•Relevant qualification or equivalent practical experience

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.