Travel Connectivity and Integrations Manager
Hotelplan UK
12 hours ago
Full-time
On-site
Farnborough, ENG
£45,000 - £50,000 GBP yearly
Hotelplan UK, the outdoor-focused travel group behind Inghams and Santa's Lapland, is looking for a Travel Connectivity and Integrations Manager to own how the company’s platforms talk to suppliers. The role sits in Farnborough, Hampshire and is based on-site, with two days in the office each week and a flexible pattern that still fits a minimum of four days on site per week. This is a full-time, fixed-term position for 12 months, offering a salary of £45,000 - £50,000 p.a. The team values sustainability and delivering great customer experiences, and they welcome someone who shares those priorities to join their mission.
Bringing systems together for smoother bookings
The role centers on establishing and leading connections between the company’s platforms and a broad network of travel suppliers, including hotels, DMCs, airlines, activity providers, and channel managers. You’ll guide end-to-end integration projects from initial planning and testing through to go-live and ongoing upkeep, making sure data flows reliably across rates, availability, content and bookings. When issues pop up, you’ll troubleshoot alongside internal IT and the supplier tech teams, and you’ll be the primary technical contact for all connectivity discussions with suppliers. You’ll collaborate with suppliers and third-party tech partners to set up and maintain direct connections, while ensuring data exchange standards, SLAs and performance expectations are met. You’ll help onboard new suppliers by configuring systems for live operation and work with internal product, IT and distribution squads to implement and improve connectivity solutions. Documentation will be kept current with mapping guides and API specifications, and you’ll coordinate with developers to prioritise enhancements and bug fixes. Regular monitoring of uptime, data flow and performance will inform improvements, and you’ll analyse logs and booking data to spot inefficiencies. The role also involves spotting new connectivity opportunities to broaden the product portfolio and staying aware of evolving travel tech trends, all while supporting automation and digital transformation efforts with the Digital Transformation Lead.
What you’ll bring to the role
- A solid grounding in travel distribution systems, including GDS, supplier APIs, and dynamic packaging.
- Proven experience building integrations and connectivity with travel suppliers.
- Familiarity with travel CRS, booking engines, and mid-office/back-office systems.
- Strong ability to communicate clearly and coordinate with both technical and non-technical stakeholders.
- Sharp problem-solving and analytical skills, with a knack for dissecting data and flows.
- Comfort managing multiple integration projects at once without dropping the ball.
- Detail-oriented and organized, able to keep pace in a fast-moving environment.
Compensation and practical details
The position is based in Farnborough, Hampshire and is described as full time with a fixed-term contract for 12 months. The company operates onsite with two days per week in the office; the office is within walking distance of the train station and has free parking. Salary is listed as £45,000 - £50,000 p.a. Additional benefits are not detailed in the information provided.
Advice for applicants
Start your resume with a snapshot of your hands-on experience delivering travel supplier integrations, highlighting your work with GDS, APIs and dynamic packaging. Show a concrete example where you led an integration project from planning through to live operation, with measurable outcomes for data accuracy and booking flow.
In interviews, back up your claims with specific projects that demonstrate end-to-end management, from data synchronization across rates, availability and content to the go-live process and ongoing maintenance. Be ready to discuss how you coordinated with both internal teams and external suppliers to keep projects on track and what your approach was to resolving technical issues.
Prepare a short case or story about a time you identified inefficiencies in a connectivity setup and the steps you took to improve it, including any impact on uptime and user experience. You’ll also want to have a thoughtful question ready about how the team prioritises integration enhancements and how projects align with the Digital Transformation Lead’s initiatives.
When you apply, consider asking about how the team measures integration success, what the biggest near-term connectivity opportunity is, and how you’d collaborate with product, IT and distribution teams to drive the roadmap forward.
Bringing systems together for smoother bookings
The role centers on establishing and leading connections between the company’s platforms and a broad network of travel suppliers, including hotels, DMCs, airlines, activity providers, and channel managers. You’ll guide end-to-end integration projects from initial planning and testing through to go-live and ongoing upkeep, making sure data flows reliably across rates, availability, content and bookings. When issues pop up, you’ll troubleshoot alongside internal IT and the supplier tech teams, and you’ll be the primary technical contact for all connectivity discussions with suppliers. You’ll collaborate with suppliers and third-party tech partners to set up and maintain direct connections, while ensuring data exchange standards, SLAs and performance expectations are met. You’ll help onboard new suppliers by configuring systems for live operation and work with internal product, IT and distribution squads to implement and improve connectivity solutions. Documentation will be kept current with mapping guides and API specifications, and you’ll coordinate with developers to prioritise enhancements and bug fixes. Regular monitoring of uptime, data flow and performance will inform improvements, and you’ll analyse logs and booking data to spot inefficiencies. The role also involves spotting new connectivity opportunities to broaden the product portfolio and staying aware of evolving travel tech trends, all while supporting automation and digital transformation efforts with the Digital Transformation Lead.
What you’ll bring to the role
- A solid grounding in travel distribution systems, including GDS, supplier APIs, and dynamic packaging.
- Proven experience building integrations and connectivity with travel suppliers.
- Familiarity with travel CRS, booking engines, and mid-office/back-office systems.
- Strong ability to communicate clearly and coordinate with both technical and non-technical stakeholders.
- Sharp problem-solving and analytical skills, with a knack for dissecting data and flows.
- Comfort managing multiple integration projects at once without dropping the ball.
- Detail-oriented and organized, able to keep pace in a fast-moving environment.
Compensation and practical details
The position is based in Farnborough, Hampshire and is described as full time with a fixed-term contract for 12 months. The company operates onsite with two days per week in the office; the office is within walking distance of the train station and has free parking. Salary is listed as £45,000 - £50,000 p.a. Additional benefits are not detailed in the information provided.
Advice for applicants
Start your resume with a snapshot of your hands-on experience delivering travel supplier integrations, highlighting your work with GDS, APIs and dynamic packaging. Show a concrete example where you led an integration project from planning through to live operation, with measurable outcomes for data accuracy and booking flow.
In interviews, back up your claims with specific projects that demonstrate end-to-end management, from data synchronization across rates, availability and content to the go-live process and ongoing maintenance. Be ready to discuss how you coordinated with both internal teams and external suppliers to keep projects on track and what your approach was to resolving technical issues.
Prepare a short case or story about a time you identified inefficiencies in a connectivity setup and the steps you took to improve it, including any impact on uptime and user experience. You’ll also want to have a thoughtful question ready about how the team prioritises integration enhancements and how projects align with the Digital Transformation Lead’s initiatives.
When you apply, consider asking about how the team measures integration success, what the biggest near-term connectivity opportunity is, and how you’d collaborate with product, IT and distribution teams to drive the roadmap forward.