Unit Manager (Service Delivery & Capabil

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An experienced strategic leader is sought to head the Service Delivery & Capability Unit in the Resource Consents Group. This full-time onsite role in Central Auckland offers hybrid options, a salary of $150,000 to $165,000 plus 3.5% KiwiSaver, and the opportunity to lift regulatory practice. You will lead training, quality assurance, practice development, business improvement and stakeholder engagement while driving Value for Money initiatives and preparing for Resource Management reform. The ideal candidate has 10+ years in resource management or local government, proven team leadership, a relevant tertiary qualification, and experience in continuous improvement or change management. Emphasize governance, collaboration with Māori outcomes and the Māori Responsiveness Plan. Applications close Sunday 19 July; showcase measurable capability improvements and flag accessibility needs.

• Lead the future of regulatory practice at Auckland Council
• High-impact role within a collaborative, purpose-driven organisation
• Hybrid role with flexible working options based in Central Auckland
• Salary range $150,000 to $165,000 + 3.5% KiwiSaver contribution

He angitūtanga: The opportunity

We are seeking an experienced and strategic leader to head our Service Delivery & Capability Unit within the Resource Consents Group. This pivotal role is responsible for strengthening regulatory practice by lifting capability, improving systems and processes, and maintaining robust quality and knowledge frameworks that support high-quality planning and decision making.

You will lead a team responsible for training, quality assurance, practice and training, business improvement, and stakeholder engagement, while implementing Value for Money initiatives that improve efficiency and regulatory performance. You will also support the Group's preparedness for Resource Management reform, ensuring our people, systems and processes are ready to implement a new legislative framework.

Working collaboratively across Council, partner agencies, industry, and communities, you will support the delivery of Māori outcomes and the Māori Responsiveness Plan for Tāmaki Makaurau.

For a copy of the position description, click HERE

He kōrero mōu: About you

• 10+ years’ experience within the resource management and local government sector
• Proven experience leading a team and delivering high-quality planning and regulatory outcomes
• A tertiary qualification in planning, business improvement, public administration,  organisational development, or a related discipline
• Formal training in continuous improvement, project management, or change is management is desirable.
• A current New Zealand driver licence.

Ngā āhuatanga kei a mātou: What we offer

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau an Auckland we can all be proud of. We offer a range of employee benefits and proudly support flexible working options where possible.

View a snapshot of some of our employee benefits HERE

If you are an experienced regulatory leader with a passion for continuous improvement, sound governance and developing high-performing teams, please apply at the link below. 

Applications close: Sunday 19 July at 11:59 pm

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

Auckland Council is an equal opportunity employer (EOE), and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.