Venue Support Officer - North Wollongong & Charles Hotels

JobsCloseBy Editorial Insights

Join Endeavour Group as a Venue Support Officer at North Wollongong Hotel and Charles Hotel, a full-time onsite role in Wollongong. You will complete reconciliations and POS maintenance, safeguard data across ALH systems and staff records, manage stock and variances, oversee VISA obligations for team members, review reports and assist audits and loss prevention, and coordinate marketing administration. About you: you deliver service across phone, email and in person, respect privacy, keep admin organised, and support the floor at peak times. Apply by tailoring your resume to highlight reconciliations, data accuracy, stock control and privacy compliance, and submit via the Endeavour Group careers site, noting no unsolicited agency approaches.

Job Description

Venue Support Officer | North Wollongong Hotel / Charles Hotel | Dream big with us!

Good food, good drinks and good people - what could be better? At ALH, our pubs are a place to escape and feel at home. Where stories are made and retold. And with passion on tap, our team adds to every pub’s story.

A day in the life of a Venue Support Officer:

• Completion of all financial reconciliations as required including maintaining point of sale registers 
• Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records.
• Manage stock control and stocktakes within the Venue as well as Identify and highlight cash and stock variances
• Ensure all VISA obligations are met and managed for team members in the ALH systems.
• Reviewing all venue generated reports and providing feedback to key team members
• Assist Management Team in achieving expected audit results as well as Compliance and Loss Prevention
• Coordinate venue marketing administration

Qualifications

About You:

• You provide outstanding customer service with enquiries via phone, email and face to face. 
• You understand the importance of privacy & confidentiality with sensitive information
• You maintain the administration area in a well organised and professional manner at all times
• You support the Venue team with service on the floor during peak times of trade
• You attend and contribute your insights in team meetings 

Additional Information

We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.