Weighbridge and Customer Assistance

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WM New Zealand is hiring a friendly Weighbridge and Customer Assistance representative in Rangiora to greet customers, accurately weigh vehicles and materials, and maintain records on-site full time. The role focuses on customer service, precise weighing and data entry, and adherence to company policies, plus problem solving and effective communication to address inquiries and resolve concerns. Prior weighbridge or customer service/operations experience is preferred, as are basic computer skills and strong attention to detail. To apply, click I'm interested, tailor your resume to weighbridge duties and customer service outcomes, apply early, and ensure you have NZ work rights. They promote a drug free workplace and EEO.

Company Description

WM New Zealand Limited is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.

Job Description

We are seeking a friendly and customer-focused individual to join our team as a Weighbridge and Customer Assistance representative in Rangiora, New Zealand. In this role, you will be responsible for providing exceptional service to customers while accurately weighing vehicles and materials.

• Greet and assist customers in a professional and courteous manner
• Operate weighbridge equipment to accurately weigh vehicles and materials
• Record and maintain accurate weighing data and records
• Respond to customer inquiries and provide information as needed
• Resolve customer issues or concerns in a timely and efficient manner
• Ensure compliance with company policies and procedures
• Perform other duties as assigned by the Team Leader/Operations Manager

Qualifications

• Excellent customer service skills with a friendly and customer-focused attitude
• Strong communication and interpersonal skills
• Basic computer skills, including data entry and spreadsheet proficiency
• Attention to detail and accuracy in weighing and record-keeping
• Problem-solving abilities to address customer concerns effectively
• Ability to operate weighbridge equipment
• Previous experience in a customer service or operations role (preferred)
• Experience in a weighbridge or related environment (preferred)

Additional Information

How to apply

To apply for this role click "I'm interested".

Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early. 

WM New Zealand is an EEO employer and promotes drug and alcohol-free workplaces. 

You must be in New Zealand and hold a current work visa/residency or NZ citizenship.