Welcome Desk Agent - (Russian | Italian | Spanish Speakers)
Marriott InternationalJobsCloseBy Editorial Insights
Marriott International is hiring a full-time onsite Welcome Desk Agent in Dubai to greet guests, manage smooth check-ins and check-outs, and share local highlights in Russian, Italian or Spanish. The role, titled Guest Experience Expert, emphasizes delivering memorable experiences, taking initiative, and guiding guests through their stay while handling requests and reports. Qualifications are minimal: a high school diploma or GED and no required related experience, with the physical ability to stand or walk for extended periods and lift up to 10 pounds. Most important are outstanding guest service, confidentiality, safety, a professional appearance, and adherence to policies. To apply, highlight language skills, hospitality mindset, flexibility, and readiness to work on site in Dubai, plus concrete service examples; Marriott is an equal opportunity employer.
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.