Workforce Planning Coordinator - Te Whanganui-a-Tara | Wellington

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Citycare Property is seeking a highly organised Workforce Planning Coordinator to join our Wellington Lower Hutt property response team, responsible for scheduling and coordinating operational staff and subcontractors across the workstream. You’ll triage work orders, plan and schedule multi-trade jobs, and oversee the full workflow to meet contractual requirements and job management targets while managing disruptions from sickness, weather, or urgent requests. You should bring strong organisational and prioritisation skills, clear written and verbal communication, the ability to juggle multiple priorities in a fast paced environment, and a proactive solutions mindset with a team player ethos focused on delivering excellent service. To apply, tailor your CV to highlight experience in multi-trade scheduling, risk management, data accuracy and compliance, and show how you deliver customer focused service. Be prepared for medical assessment, drug and alcohol testing, MOJ check, two references, and you must have the legal right to work in New Zealand; applications are reviewed as they come in and you can expect competitive wages and development opportunities, along with health checks and employee benefits.

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Are you highly organised with a knack for keeping operations running smoothly? We’re looking for a Workforce Planning Coordinator to take charge of scheduling and coordinating our operational staff and subcontractors across the Property response workstream.
In this role, you’ll play a key part in meeting contractual requirements and job management targets by triaging work orders, planning and scheduling tasks, and overseeing the full job workflow process.
What You’ll Bring to the Table | Ngā Mea ka Mauria e Koe ki te Rūnanga
• Strong organisational skills with the ability to prioritise and plan effectively
• Clear and confident communication skills, both written and verbal
• Ability to manage multiple priorities in a fast-paced environment
• A proactive, solutions-focused approach to managing disruptions and challenges
• Team player attitude with a commitment to delivering excellent service to clients
What You’ll Be Doing | Ngā Kawenga Takohanga
• Receive, review, and prioritise work order requests, clarifying details with clients where needed
• Schedule and coordinate multi-trade jobs, including setting appointments with clients and tenants
• Manage disruptions caused by sickness, weather, or urgent work
• Identify and escalate risks where jobs are at risk of delay
• Maintain accurate job data, documentation, and records for compliance and claims
• Support continuous improvements to processes and help deliver a safe, customer-focused service
Benefits | Ngā painga
• Join a team harnessing collaboration, growth, and innovation.
• Competitive wages/salary reviewed annually
• On the job skill development and promotion opportunities
• Enjoy free annual health checks, flu vaccines and skin checks.
• Get great discounts nationwide through our employee Boost programme.
• Earn up to $1,000 with our employee referral scheme.
About Us | Whakapā mai
Citycare Property is a proudly Kiwi-owned, values-driven organisation focused on building, maintaining, and renewing Aotearoa's social infrastructure. We partner with local and central government to care for the spaces where communities connect, thrive, and access essential services.
Our purpose is to Enhance the Wellbeing of our Communities by championing sustainability across social, environmental, cultural, and economic dimensions, while prioritising local people and businesses.
We are committed to diversity, equity, inclusion, and belonging, and welcome applicants from all backgrounds. We are proud members of Pride Pledge and Diversity Works, honour Te Tiriti o Waitangi, and actively grow Te Ao Māori knowledge within our teams. If you are invited to an interview, please let us know if you have any preferences or requirements that will support you to perform at your best. All applicants must have the legal right to work in New Zealand, undergo a medical assessment, pass a drug and alcohol test, provide two references, and consent to a Ministry of Justice (MOJ) check.
Discover why our people love working with us here
Apply Now: We will be reviewing applications as we receive them, so please don’t hesitate to apply.
Nau mai, haere mai, tauti mai!